Corey's Resume

Corey

Front Desk Coordinator

Male

Executive Front Desk/Reception

Live in United States

Nationality

Front Desk Coordinator
C&W Services
2024.01-Current
(2 years)
(1 year 9 months) Responsible for welcoming incoming visitors, guests, and employees, providing a high level of customer service and satisfaction, and navigating facility access systems ⧫ Guide visitors to the appropriate destination ⧫ Issue badges for visitors and guests ⧫ Provide escort to authorized vendors ⧫ Manage sensitive and/or confidential documents and information consistent with client policies ⧫ Provide employees with any awaiting mail ⧫ Receive and sign for any incoming mail or shipments ⧫ Coordinate with Facilities ⧫ Make sure policies and procedures are being enforced ⧫ Respond to general email and telephone/voicemail ⧫ Assist in providing services in all service lines
Locker+ Customer Service Associate
Amazon
2023.01-Current
(3 years)
(2 years 9 months) Assist customers at a Locker+ retail location with orders by helping facilitate the delivery and return of customer orders. Receive, pick, and stow customer orders, process returns, and prepare for delivery. ⧫ Assist customers with questions ⧫ Work through problem-solving scenarios for customers ⧫ Maintain a clean, safe, and organized workspace ⧫ Manage responsibilities for a Locker+ location, including opening and closing site ⧫ Use technology like smartphones and handheld devices to sort, scan, and prepare orders ⧫ Receive truck deliveries
Reception Associate
Exos
2023.01-2024.01
(a year)
(1 year 1 month) Responsible for offering the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude ⧫ Greet and welcome fitness center members, assist with membership enrollment and front desk operations ⧫ Coordinate with Manager to ensure accurate payroll ⧫ Assist and provide information for financial tracking reports ⧫ Assist and maintain accurate tracking of locker and towel service program and inventory items ⧫ Assist with accurate fitness center membership reports and complete monthly membership audits ⧫ Respond to Member’s concerns, suggestions, and complaints in a timely, professional and consistent manner ⧫ Assist with keeping the fitness centers well stocked and clean
Fitness Associate
LynX Fitness
2023.01-2023.12
(a year)
Provide customer service through timely and professional administrative communications and enhance members’ sense of belonging by creating an exceptional in-club experience ⧫ Oversee entire facility and floor management ⧫ Help maintain functioning fitness and general facility equipment, and ensure safety, cleanliness and good working order ⧫ Work in partnership with the other members of the Lynx team and contribute to the efficient running of the day-to-day operations of the department and club
Usher/Ticket Taker
Agganis Arena at Boston University
2022.01-2023.12
(2 years)
Responsible for providing exceptional guest service primarily at Agganis Arena events ⧫ Scan tickets at entry points ⧫ Direct guests to their seats ⧫ Handle guest service issues
Stock Teammate
Under Armour
2022.08-2023.03
(8 months)
Responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. Deliver on all aspects of stockroom standard operating procedures and achieve brand standards for shipment processing, replenishment, markdowns and merchandising. ⧫ Maintain stockroom to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures ⧫ Execute shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership ⧫ Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance ⧫ Partner with store leadership to complete stock transfers and process damages ⧫ Serve as Sales Teammate as needed