Work experience

• Account Manager

  TransPerfect Life Sciences

  2024.07-Current

  (2 years)

  (1 year 3 months) • Supporting clients from Life Sciences industry meet global content challenges • Responsible for serving as first level of support to existing clients • Developing new business relationships • Ensuring client satisfaction and customer experience
• Senior Project Manager

  TransPerfect

  2023.02-2024.07

  (a year)

  6 years 6 months (1 year 6 months)
• Project Manager

  TransPerfect

  2019.02-2023.01

  (4 years)

  Awards: • Highest billing Project Manager in Hong Kong and Shanghai (2023, 2022,2021) • Winner of "Breakout Performance in Project Management" (2020) New responsibilities: • Account lead for the team's largest revenue-generating account • Hybrid role to bridge between Production and Vendor Management: - Acted as the Point of Contact for the team's vendors - Developed and implemented new initiatives to improve on vendor engagement and usage • Spearheaded and launched APAC-region quarterly newsletter for linguists 职位:Project Coordinator
• Intern

  Tarisio Fine Instruments & Bows

  2017.08-2017.11

  (4 months)

  • Contributed to catalogue preparation for the London October Sale • Provided client support for private and public viewings, as well as managed walk-in clients’ queries • Assisted at a large-scale 2-day public viewing at Burlington House (eventturnout of approximately 250 people) • Conducted research on local music scenes in preparation for European Highlight Viewings • Selected for solo consignment trip to Berlin for a VIP client
• Front of House

  Oxford Philharmonic Orchestra

  2017.01-2017.05

  (5 months)

  • Resolved visitors’ issues by communicating needs efficiently with staff members • Managed the Box Office and ensured all tickets were allocated to the customers before concerts had started (an average of 400 attendees perconcert)
• Student Ambassador

  Newcastle Theatre Royal Trust Limited

  2015.10-2016.06

  (9 months)

  • Managed publicity efforts by promoting Theatre’s shows to students residing • Collaborated with the Marketing Team and fellow student ambassadors to develop new marketing strategies for different theatrical productions and by utilising social media to expand outreach to online audiences • Met marketing needs by organising and distributing posters and pamphlets in different locations

Educational experience

• University of Oxford

  MSt, Music (Composition)

  2017.09-2018.06

  (10 months)

Certificates