Work experience

• Sale Executive

  Bexsys Co.,Ltd.

  2024.06-Current

  (a year)

  Identified potential leads through various channels who were interested in purchasing or switching to SAP Business One (SAPB1) software. Contacted clients to gather preliminary information, understand pain points, and collect business requirements to support customized software demonstrations. Scheduled and coordinated demo sessions with clients, ensuring all necessary materials and team members were prepared. Followed up with clients to gather feedback and provided consultative support to build confidence and guide them toward a purchase decision. Prepared quotations, draft contracts, and additional documents required by the client in cases with high potential for closingsales. Arranged project kick-off meetings post-sale to present the project plan and introduce the implementation team for SAP B1 deployment. Maintained regular contact with both existing clients and potential clients, ensuring continued engagement and support throughout the sales cycle and post-sale process.
• Business Analyst

  Digital Dialogue Co., Ltd.

  2023.11-2024.06

  (8 months)

  Discuss with customers about their needs in designing and developing websites or applications. Analyze the needs of customers to design the system. Write a User Story to show various conditions. Do mockup design using Figma. Coordinate with Web Designer to design UI. Present the designed UI to customers to check and adjust. Coordinate with the Developer team to create a Demo Website. Presenting a Demo Website that has been designed with customers to check and adjust Make UAT with customers Allocation of working time according to the schedule agreed in the contract with the customer. Draw diagrams functions and Architecture to present solutions to customers. Present solutions to customers.
• Business Analyst

  IHIGHVALUE CO., LTD.

  2022.04-2023.08

  (a year)

  Discuss with customers about their needs in designing and developing websites or applications. Analyze the needs of customers to design the system. Write flowcharts to visualize systems and programs Write a User Story to show various conditions Do UI design in conjunction with Web Designer using Figma. Present the designed UI to customers to check and adjust Coordinate with the Developer team to create a Demo Website. Test the Demo Website to meet the conditions or correct as specified. Presenting a Demo Website that has been designed with customers to check and adjust Make UAT with customers Allocation of working time according to the schedule agreed in the contract with the customer.
• Helpdesk/Support IT

  e-Merchant Co., Ltd.

  2019.02-2022.03

  (3 years)

  Investigate equipment problems through the system that the customer notifies. Advise customers to solve basic problems of equipment that cannot be used, both hardware and software. Coordinate with Onsite or Software Department for inspection. Learn and keep updating new equipment. Including how to solve basic problems to advise customers. Answer calls and coordinate with various departments in the organization
• Customer Service Seafreight

  MGM Freight System Co., Ltd.

  2018.05-2018.09

  (5 months)

  Check the information and details of the bill of lading received from the foreign agent, the information of such documents must match. Contact with customers or customer representatives to provide information about the goods that will be imported to Thailand. Coordinate with ship lines, airlines, and agents from abroad about shipping information to inform customers. Prepare service charges to be used for bringing imported goods out of the airport or port and notify the customer of such charges. Coordinate with all departments within the organization to ensure that operations go through smoothly. Build a good impression and good relationship with customers to come back to use the service again.

Educational experience

• Burapha University

  International Business Management

  2014.06-2018.03

  (4 years)

Languages