Chayut (Chason) Prajongsan
MalePre-sales technical supportLive in ThailandNationality Thailand
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Summary
Experienced in Pre-Sales of cyber security product such as Firewall, VPN, Email Security, Web Security, DLP, System Integrated and etc, including presentation & training skills, professional service and technical support with service mind, moreover experienced in other industry which is physical security field such as CCTV system, Alarm system, Home Automation, Access Control system, Electronics, PLC and etc.
Also have skills in Music & VDO Production, Computer Graphic, VFX, Motion & Info graphic, Editor and etc.
Work experience
Senior Technical Account Manager
Alarm.com2020.06-Current(5 years)- Managing technical relationships with key accounts in the APAC region under the guidance of the international business development team. - Assisting with pre-sales engineering needs for key prospects and entry into new markets. - Acting as a technical escalation point for potential issues in the region. - Providing product introduction, installation, and support trainings to our business partners. - Gathering feedback from partners and partner customers on how we can further localize our product offering for the market. - Representing Alarm.com at various industry events along with the business development team. - Staying up to date with new Alarm.com product release features in order to properly respond to partner inquiries. - Collect feedback from key partners, Identifying product and feature improvements for local markets. - Traveling across the region to engage with strategic dealer partners.
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