Work experience

• Territory Optimization Manager

  Cytiva

  2024.09-Current

  (2 years)

  Paris 2024 - Comité d'organisation des Jeux Olympiques et Paralympiques de 2024
• volontaire

  Employé volontaire

  2024.07-2024.08

  (2 months)
• Sales Operation Analyst, Revenue Operations

  Talend

  2021.07-2024.08

  (3 years)
• Digital Transformation Implementation

  Airbus

  2020.07-2021.01

  (7 months)

  *Participated in Airbus's DDMS (Digital Design Manufacturing Service) *Organized employee’s workshop to figure out the needs for the digital tools and provided feasible solutions. *Achieved 80% of digital maturity by implementing digital transformation strategy to the working environment powered by Google Workspace, in order to facilitate the collaboration in Systems Engineering department.
• Sales Operations & Training Specialist

  Roche

  2019.02-2019.08

  (7 months)

  Sales Operations Analysis: in Taiwan. *Daily sales data consolidations for Roche Foundation Medicine (salesperformace & patient analysis). *Provided sales performance (data visualization dashboards) for the management team to review and develop commercial strategy. *Supported field sales managers for the implementation of sales strategies and continuous improvements. Commercial & Sales Training Program: *Maintained sales training e-learning platform and analyzed related data (training records/feedback/suggestions). *Cross channel communication and preparation for internal learning program (training activities & workshops). *Organzing company commercial annual events for 300 employees. *Received 95% of positive feedback by coordinating and organizing commercial and sales training program for new on-board sales repersentatives.
• Sales Development & Operations Specialist

  The HEINEKEN Company

  2017.12-2018.11

  (a year)

  *Responsible for the sales system management and back-office operations for all the sales representatives(80 sales) and trade marketing channels(about10,000 stores)in Taiwan. *Implemented the sales development strategy and cross-department negotiations(with trade marketing team). *Cooperated with the external agency to conduct monthly sales audit program and giving advise to maximize company's profits. *Data analysis for the sales performance and improvement (sales dashboard &data visualization). *Quarterly sales KPI evaluation and consolidation for HR review. *Organizing sales training courses and activities in order to assist the sales with their commercial selling knowledge and capabilities. *Designed the questionnaire and conducted the interview of the collaboration between commercial excellence team and sales operation team in order to maximize the profit for the company. *Grew revenue by5%QoQ by cooperating with trade marketing team to implement sales strategy and conduct sales data analysis to provide business insights. *Boost cross-functional cooperation by reducing 10% of working time by creating a standardized sales process.
• Account Executive Intern

  Leo Burnett

  2016.08-2016.08

  *Updated the information of e-commerce site *Supported digital campaigns *Enhance the visibility of new products *Data analysis of marketing event
• Digital Marketing Intern

  l'occitane group

  2015.08-2015.08

  *Supported digital marketing and advertisement campaigns *Updated the information of the official website *Operating the social media official account, ex: We Chat *Presenting monthly competitors review analysis
• English Teaching Assistant

  Yuan-Ze University

  2014.09-2014.09

  *Cooperated with American students from MIT to hold an English camp *Coped with the emergency and safety problem of the students *Designed and operated camp activities *Supported students with in-class projects and assignments to inspire their interests *Assisted freshman students to adapt the new University life *Corrected the English assignments *Facilitated student English learning
• Digital Marketing Intern

  l'occitane group

  2014.07-2014.08

  (2 months)

  *Supported digital marketing and advertisement campaigns *Collected the information from the official website *Operating the digital media and e-commerce website
• Public Relations Intern

  中華電視公司 (Chinese Television System)

  2013.05-2013.07

  (3 months)

  *Supported new television program by handing venue decoration *Assisted reporters with news interview *VIP service 學歷

Educational experience

• TBS Education

  Big data Marketing Management

  2019.01-2021.01

  (2 years)
• Yuan-Ze University

  Business Administration (Marketing)

  2013.01-2017.01

  (4 years)
• The University of Nottingham Malaysia Campus

  (Summer School Program), Doing Business in

  2016.01-2016.01

Certificates