Chandra

VP of BI and Data Analytics
42 y/oPre-sales technical supportLive in IndonesiaNationality
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Work experience

  • VP of BI and Data Analytics

    Protelindo, PT
    2019.10-Current(7 years)
    (6 years 1 month) • Built and led a BI & Analytics team of 15. Deployed enterprise-wide big-data platform across subsidiaries, automating reporting and reducing cycle time by ~85% (from 4–5 days manual to daily). • Developed and implemented automated dashboards covering order-to-cash, churn, cost, and revenue, enabling double-digit growth in contracted revenue and faster cycle time. • Worked directly with C-level executives on payback and IRR models that shaped multi-billion-IDR investment calls.
  • Data Analytics Trainer and Mentor

    RevoU
    2022.04-2023.12(2 years)
    (1 year 9 months) • Delivered 3 full classes (50+ students each) and 4 lab sessions (30+ studentseach) in Business Intelligence, Data Analytics, Data Visualization, and Storytelling. • Designed and facilitated live training sessions on e-commerce marketing analytics and data-driven decision-making. • Earned student rating of 4.9/5 (100% response) and faculty rating of 5.0/5, with expert sessions up to 4.9/5 for clarity, engagement, and practical insights.
  • VP of PMO, Business Intelligence & Process Improvement

    iForte Solusi Infotek
    2018.02-2019.09(2 years)
    (1 year 8 months) • Oversaw company-wide performance management, monitoring sales performance and net profit achievement across business units to ensure alignment with corporate goals. • Established BI, PMO, and Process Improvement teams from scratch and expanded them company-wide. • Implemented a cloud-based big-data analytics platform to centralize reporting and enable real-time, data-driven decision-making. • Streamlined critical operational processes and strategic projects, including accounts receivable and cash collection monitoring, reducing inefficiencies and improving working capital management. • Conducted business and market analysis to provide insights for executive decision-making and competitive positioning.
  • Head of Analytics

    PT Smartfren Telecom Tbk
    2017.08-2018.02(7 months)
    • Worked closely with the COO and executive leadership, providing data-driven insights on business performance, market dynamics, and future trends. • Leveraged big-data analytics to identify new growth opportunities and cost optimization initiatives, supporting strategic decision-making at the executive level. • Built executive reporting and storytelling frameworks that improved alignment between commercial and operational teams.
  • Division Head of B2B Business Intelligence and Customer Value

    Indosat Ooredoo
    2016.09-2017.08(a year)
    6 years 4 months 职位:Management • Directed B2B analytics and customer value management initiatives, improving campaign ROI by ~30% through better segmentation, targeting, and predictive modeling. • Presented business and financial performance insights to the Board of Directors, shaping strategic decisions for B2B growth. • Deployed executive dashboards in Tableau, enabling real-time visibility of KPIs for senior management.
  • Division Head of Technology and Data Analytics

    Division Head of Technology and Data Analytics
    2015.04-2016.09(a year)
    (1 year 6 months) • Oversaw enterprise-wide IT and data analytics assurance, enhancing risk management, governance, and operational efficiency. • Implemented advanced analytics audit tools (ACL Ax) for continuous audit monitoring, improving detection of financial and operational risks.
  • Earlier Roles in IT Audit, SOX Project Manager, and Digital Forensics

    Earlier Roles in IT Audit, SOX Project Manager, and Digital Forensics
    2011.05-2015.03(4 years)
    (3 years 11 months) • Led multiple SOX-IT compliance projects, ERP implementation reviews, and data-mining audits for fraud detection. • Developed analytics methodologies and digital forensics audit tools (e.g.,EnCase), strengthening internal control and compliance frameworks.
  • Senior Associate

    PricewaterhouseCoopers
    2007.07-2011.04(4 years)
    (3 years 10 months) • Led IT audit and advisory projects for major telecom clients (Telkomsel,Hutchison, Axis), ensuring compliance with SOX 404 and strengthening internal controls. • Coordinated multi-location audit teams and supervised junior associates, improving team delivery quality and efficiency. • Developed risk-based recommendations and data-driven insights for C-level executives, enhancing governance and operational performance.
  • Junior Auditor

    KAP Gunawan Sudrajat
    2006.12-2007.06(7 months)
    • Assisted in audit procedures for small to medium enterprises, including sampling, vouching, and financial statement reviews. • Supported senior auditors in preparing working papers and compliance documentation. • Gained early exposure to accounting standards, internal controls, and a risk- based audit approach.

Educational experience

  • Universitas Widyatama

    Accounting
    2003.09-2006.11(3 years)
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