Brittany
San Francisco Bay AreaNationality United States
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Work experience
Seasonal Customer Service Specialist
Galileo Learning2023.05-2023.09(5 months)Handling high volume emails and phone calls regarding enrollment, payment process and issuing refunds through 55+ camp locations in 5 major metro areas. Manage the consumer relationship and supported Galileos first year of Camper Aide onboarding.Office Administrative Assistant
QuarryHouse2022.01-2023.05(a year)Assist with administrative duties as needed: Organization of general record keeping, document tracking, filing, and scanning. Maintain office space and disposing all other material.Administrative Assistant
Hartwell Construction and Remodel2020.02-2022.06(2 years)Social Media Manager
Latine Unidos - Dominican University of California2020.05-2022.05(2 years)Full social media manager in charge of creating, planning, promoting and designing for Dominican University of California’s Latine Unidos club. Managed social media platforms such as Instagram where I designed all graphic content, reviewed and executed revisions with the board member.Group Instructor
Galileo Learning2021.06-2021.08(3 months)• Lead and organize art, science, and outside activities to a group of 20 children• Commit to building a safe, child-focused community• Take initiative to analyze and solve problems• Communicate behavioral concerns and activities with campers and families• Maintain a high standard of ethics, integrity, and confidentiality• Demonstrating the mission and values in a positive and professional manner and acting as a role model of the Galileo Innovator’s Mindset• Treat others with courtesy and respect, respond to camper, family member, and colleague needsRetail Sales Assistant
kate spade new york2019.06-2020.08(a year)Providing assistance directly to customers on the sales floor and achieving personal sales goals as a team member of 10-15. Presenting knowledge of brand’s handbags, philosophy, and lifestyle to recommend or locate merchandise based on customer needs and desires.Extended Day Teacher
Stratford School2017.08-2018.12(a year)• Provide after school supervision to a classroom of 20 second grade students• Schedule a study time and assist with homework • Prepare daily lesson plans and materials• Maintain a safe play environment and space• Communicate with children’s parents about daily activities and behaviorsSales Assistant
Converse2015.08-2017.08(2 years)• Present knowledge of the brand’s footwear, apparel, and accessories• Contribute and engage to meet daily sales• Provide customer service and satisfaction by assisting needs and greeting• Promote store sales and advertisements
Educational experience
Dominican University of California
bachelors degreeGolden State Baptist College
associates degree
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