(July 2019 - present, 6 years) - Accountable for service revenue target in assigned territory by improving service level (fromreactive to proactive service products), broadening service scope, and increasing customer base. - Proactively communicate with customers to understand their current service needs or potential service requirements on the total tool's life. - Propose and formulate suitable service solutions with an excellent presentation of the values (Cost Efficiency, Quality, and uptime). - Work out the sales strategy in collaboration with the product sales team. - Build a strong relationship with GI/MVI (Customer Segment Product Sales) to foster cross- selling. - Build partnership type of relationships with customers on the right levels. Understand customer needs, processes, and customer business drivers. - Track market share development and competitor movements. - Reach a deal through negotiations so it is a win-win for both the customer and the company. - Follow up on deliverables. - Cooperate with the credit controller to make sure that account receivables are collected in time according to payment terms. - Collaborate with internal resources across functions to ensure NPS.

(July 2016 – July 2019, 3 years) - Seek new clients for business opportunities and promoting company products. - Provide timely feedback to senior management regarding performance. - Establish new and maintain existing relationships with customers. - Review estimates, proposal drawings, and proposal offers to avoid information conflict. - Communicate with customers for follow-up proposals and negotiation until award. - Meeting regular sales targets and collecting payments - Record and maintain clients' contact data including paper works for business actions - Do technical presentations and demonstrate solutions to meet customer needs

Thesis Topic (Master Deg): Comparative study on corrosion rate and lifetime estimate of L80-13Cr and K55 steel piping in the petroleum production system.

(1 May 2012 - 30 April 2013, 1 year) - Monitor and supervise the heater core-producing process. - Maintain and keep the standard of the production process. - Solve any technical issues that occurred during the process efficiently. - Ensure that the amounts of products reach the company's target.