Work experience

• Pre Sales Solution & Product (SSA)

  Mitra Solusi Infokom (MSInfokom)

  2023.10-Current

  (3 years)

  (2 years 3 months) - Gathers customer information, validates the technical requirements, and size the solution to address the business needs. - Work with a product specialist to provide technical knowledge, gather customer information, validate technical requirements, and size a solution to address business needs. - Prepare and deliver technical proposals and commercial estimates, and respond to RFPs, bids, tenders, and other business development documents. (Client / User requirements gathering/ completion of tender documents). - Work with the sales team, be focused on positioning to customers from a business requirements and technical perspective. - Solution Design: Develop technical solutions and commercial quotations according to client needs. This involves tasks such as system architecture design, integration strategies, and custom development, making Infra solutions, Effectively positions various alternatives and uses a structured approach for selecting the best IT infrastructure solutions. - Client / User requirements gathering. - Presentation and proposal development to client. - Carrying out on-site an on-line product demos / POC where appropriate. - Sharing session on product / solution features to sales team - Coordinate with Customers, Principles DELL EMC, Sales, Post Sales, Distributors, and the Cabling Team.
• System Engineer

  Kyndryl

  2022.08-2023.10

  (a year)

  (1 year 3 months) Project :
• Engineer, Corporate IT

  Shopee

  2019.11-2022.08

  (3 years)

  (2 years 10 months) Project: - VMware - Workspace One deployment to all Shopee employees Daily Task : - Provide day-to-day support to ensure the smooth running of the computers, network devices, as well as end-users’ requirements. - Implement and monitor office IT security, service & delivery - Troubleshoot and resolve application issues, maintain and update technical documentations. - Manage infrastructure inventories (laptop, PC, phoneset, headset, CCTV,workstation, premises, etc) being used by VMworkstation One – Asset Management. - Handle asset management, maintain inventory and liaise with vendors & Manage IT infrastructure, system monitoring, and reports. - Ensure compliance to IT policies and licensing requirements - Local support of Indonesia office based enterprise hardware at the direction of Regional IT management - Change VLAN Network Interconnection - Ensure availability of all system and infrastructure running well - Configure IP Phone & PureCloud using Issabel IP PBX - SAMS Management - Prepare & Support Device and Network for support event garena-Call Of Duty & Freefire Game @Tenisindo, Senayan & @TamanAnggrek - prepare with new standard workflow to make sure asset IT peripheral always tracking using IN/OUT Flow Asset. -
• Data Analyst

  Mizan Amanah

  2021.11-2021.12

  (2 months)

  1. Visualize Data using Tableau & Google Data Studio for interactive user compatibility. 2. Customer Segementation Using RFM Analysis(Recency FrequentlyMonetary) 3. Cleaning dan Manipulation Data Analysis using Pandas Dataframe in Python Programing 4. Handling Missing Value, Null Value, Outliers Data, and Anomaly Data Using Descriptive Analytics
• Investor & Stock Trader

  Indonesia Stock Exchange

  2017.03-2021.05

  (4 years)

  (4 years 3 months) - Creating modelling using python programing language using tensorflow, openAI, and Sklearn Repository - Create & Deployment IT infrastructure using postgreSQL, RDS Database (GCP/AMAzone), PolarDB(Alibaba) for storing data from Yfinance, and API - Creating Virtual machine instances on CentOS / RHEL to deployment Service for automation program to running collect data from API and storing on RDS Database
• Company Owner

  IKON Technology Services

  2018.04-2020.04

  (2 years)

  (2 years 1 month) - support all deployment website such as native & framework web development - Provide website for Webiste Anugrah Yaden Utama (Hospital Equitment) 2019 - 2022 - Provide website for Welding Engginer di FT-UI 2016 - Provide website for Sportakuler FEM IPB 2016 - Provide website for AutoToyota2000 Permata Hijau 2017
• Information Technology Operations Specialist

  Accenture

  2018.04-2019.10

  (2 years)

  (1 year 7 months) - Troubleshoot incident ticket relate about Wifi Connection, Incoming Mail Delay in user, install & Un-install Application in notebook or dekstop user, Help user to problem login application or tools, Reset Password Active Directory or SAP user id. Desktop Deployment, Configurations & Support (PCs, Laptops,Printers and Peripherals), - Software distribution & Installation, Security and Patch Management, Anti Virus and Anti Malware Protection, Remote Desktop Access, Technology Refresh, etc. At the same time it is also help gain maximum value from IT investments. - Give Authorization access base on requirement (Internet, Webmail,VPN, Mailing List and Email Group. - IT Manage Services in Tiara Marga Trakindo Group(ABMM Group,Mahadasha Group, Trakindo Utama Group), main responsibility : - Corporate email and internet services - Corporate email and internet services, - Desktop Management (Maintenance Hardware and Software, MaintenanceLocal Network, Customer Technical Support)
• Network Engineer

  PT Bank Danamon Indonesia, Tbk.

  2017.10-2018.03

  (6 months)

  1. Setting device network cisco or switch procurve 2. Analys troubleshoot network 3. Setup Securty Port ( HP Procurve ) 4. Familiar with Remedy(Ticketing & Progress 1st Level Issue), 5. Monitoring Base24, Solarwind, Solarwind NCM 6. Monitoring Aptra ATM 7. Change Segment IP (VLAN ID) for User/Client
• BRG dept

  Kementerian Lingkungan Hidup dan Kehutanan

  2017.10-2017.11

  (2 months)
• System Engineer

  PT Martunas Tamita Indonesia

  2016.08-2016.12

  (5 months)

  - To Support & Maintanance IT Support Axigen Mail Server which performs maintenance of PT. Martumas Tamita Indonesia. - Configure and install high availability servers at PT Trans Retail Indonesia (Customer End User) user Failover Clustering - Maintance & Backup Data User Nakivo Tools in PT Daya Dimensi Global.
• Operational Maintanance

  PT. TELKOM AKSES

  2016.07-2016.09

  (3 months)

  I work in the Operational Maintanace division which handles installation, configuration, maintenance of FO (Fiber Optic) cable networks in PT.Telkom Indonesia's network from ODP (Optical Distribution Point)
• Operation Deployment Windows servers

  RedHat7&Hyper-V technology

  2012 R2, 2016, 2019 and 2022, Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.) Good experience of Active Directory . Experience with Active Directory and group policies, multi-forest multidomain environment knowledge. WSUS servers & SCCM for pushing KB and patching management on windows environment Managing network component TCP/IP, DNS and DHCP, Domain Controller replication, and organizational unit management. Installation/Upgrade and maintenance of Windows Operating system And Linux (RHEL 7/6) Perform ongoing performance tuning, hardware upgrades, and resource optimization as required Exposure in administrative tasks from the Operation Manager console, provide application support for the SCCM platform and create and maintain monitoring and notification rules.

Projects

• Deployment and Evaluation Testing for Ansible IT Automation on pruenvironment on uat server
• Windows & Linux Security Patch and Antivirus installation Using Qualys Agent

Educational experience

• Politeknik Negeri Jakarta

  Computer and Information Sciences general

  2013.01-2017.01

  (4 years)

Certificates