Work experience

• Electrical Engineer

  guntner

  2023.06-Current

  (3 years)

  (2 years 5 months) As a key technical and support engineer, I led the transformation of electrical documentation and sales enablement, ensuring faster, more accurate, and more profitable business operations. I help the customer to accelerate order processing and improve customer satisfaction by streamlining technical documentation with EPLAN, ensuring rapid and accurate delivery. This also supported profitable sales quotations by generating precise Bills of Materials, guaranteeing accurate project costing and material procurement. My approach enhanced technical capabilities for future deals by successfully implementing new control technologies from the Guntner Control Group, which created new sales opportunities and expanded our product portfolio. I also increased sales team efficiency by developing and maintaining a comprehensive database of standard electrical and control documentation, providing consistent technical information for all inquiries. Ultimately, my work enhanced customer satisfaction and retention by analyzing and troubleshooting complex technical issues, providing swift solutions and material specifications that minimized downtime.
• Maintenance Supervisor Engineer

  PT Trias Sentosa Tbk

  2021.08-2023.06

  (2 years)

  (1 year 11 months) I influenced strategic business decisions and improved production efficiency by contributing crucial insights to daily operational planning. In management meetings, I consistently analyzed key operational data to identify trends, which enabled us to make data-driven decisions that enhanced both customer service and profitability. I also focused on delivering long-term value to clients by designing and optimizing comprehensive preventative maintenance plans. This proactive approach significantly improved operational workflows and extended the lifespan of critical equipment. To further build customer trust and ensure system reliability, I led systematic quality audits, allowing us to proactively identify and address potential issues that could have led to costly and unscheduled downtime.
• Field Services Engineer

  viktori profindo automation

  2018.02-2021.08

  (4 years)

  (3 years 7 months) I am a results-driven professional who excels at securing new business and ensuring project success by leveraging deep technical expertise and strong client relationships. As a Sales Engineer, I consistently drove revenue growth by successfully selling complex machinery and control systems. I was able to win over clients by crafting and presenting detailed technical documentation, including schematic diagrams and physical layouts. This work was crucial for ensuring stakeholder alignment on project specifications and accelerating the deal progression from initial contact to a signed contract. My role extended beyond sales to encompass full project lifecycle management. I strengthened client relationships and ensured smooth project delivery by providing critical on-site troubleshooting and technical clarification. I effectively resolved customer issues, clearly defining responsibilities to prevent miscommunication and ensure a seamless experience. Furthermore, I managed the procurement and quality assurance of all project materials. This diligent oversight ensured compliance with all specifications and contributed directly to the profitability of each project, guaranteeing on-budget delivery and reinforcing client trust

Educational experience

• Institut Teknologi Sepuluh Nopember

  Electrical and Electronics Engineering

  2015.09-2019.03

  (4 years)

Certificates