Ana Luísa de Mello
Campinas, São PauloNationality Brazil
Share
Work experience
Language Coach - Corporate, Professional and Academic Use (TOEFL)
Self-Employed Coach and Language teacher2011.04-Current(14 years)English language teaching to adult students (ages 25 and above) aiming fluency and high level of articulation in English as a Second Language;English language teaching to corporate personnel aiming fluency and high level of articulation in the business environment;Offering cross-cultural training to corporate personnel envisioning international assignments or similar situations;Preparing cross-cultural material and information aiming to provide cultural adjustment for corporate personnel in process of international relocation.Instructor
English Language and Communication Skills Instructor2011.01-Current(15 years)1.Teaching of English as a Second Language (Advanced, Intermediate and Basic levels), with specialty themes (Sales & Marketing, Business, Advertisement, Social Situations, Negotiations, Accounting & Finances) geared to corporate personnel 2.Teaching Spanish (Basic & Intermediate Levels) to corporate personnel3.Certified by Berlitz Cross-Cultural US (Dec 2010) as Cross-cultural trainer for relocating corporate personnelLanguage Instructor
HAVAD -2011.07-2012.07(a year)English language teaching to adult students (ages 25 and above) aiming fluency and high level of articulation in English as a Second Language;English language teaching to corporate personnel aiming fluency and high level of articulation in the business environment;TOEFL training for candidates to universities and colleges abroad.Languages Instructor
Berlitz2010.05-2011.03(a year)1.Teaching of English as a Second Language (Advanced, Intermediate and Basic levels), with specialty themes (Sales & Marketing, Business, Advertisement, Social Situations, Negotiations, Accounting & Finances) geared to corporate personnel 2.Teaching Spanish (Basic & Intermediate Levels) to corporate personnel3.Certified by Berlitz Cross-Cultural US (Dec 20100 as Cross-cultural trainer for relocating corporate personnelSenior Midrange Software CSR (Contract)
IBM2008.10-2009.07(10 months)Senior Midrange Software CSR - US Area1.Responsible for all Post-Sales Operations ref to purchase orders of (ESW) – Entitled Software acquired by IBM US based Sales Team (all areas) comprising of:a.Purchase Orders Analysis as part of the FOP (Firm Order Process) with eventual Contract analysis for certain types of customers and/or accounts;b.Billing of OTC Software orders (Midrange SW Portfolio);c.Performing electronic Software Installation for portfolio customers in US;d.Supporting IBM Large Account Managers (Business Partners and ELA accounts) in regards to revenue related administrative procedures ref to billing correction, Tax exemption issues, electronic shipment, rebilling ref to the SW type in question ;e.Assistance to US IBM Midrange SW customers ref. to software management (transfers, licenses, inventory update);f.Resolution of billing related disputes with close interaction with A/R (Accounts Receivables) in US and Canada;g.Regular Interaction with US based (Dallas, TX) IBM CSO Software area (Financial, SW Staff Analyst, Billing) areas so as to ensure proper processing of the responsibilities above.Cross-cultural Worker & College Level Instructor
Christar2002.05-2008.04(6 years)Cross-cultural Worker – College Level Instructor Studied the Standard Arabic Language - 3 semestersStudied the Classical Arabic language - 2 semesters (Jordan University)Prepared curriculum for a special track designed for female students in the academic (undergrad) Christian School (Seminary)Taught courses from a Christian perspective to adult women in undergrad context and also at non-degree level (2004-2006).Attained cultural Insertion into the Jordanian Arab Christian and Muslim communityAssisted existing humanitarian efforts towards the Iraqi refugee community in Amman.Senior Bilingual Executive Assistant
DuPont - Brasil (Lycra Division)2001.01-2002.04(a year)Provided overall administrative support to Production Manager of the Lycra Team;Prepared and revised presentations related to the different projects of the Lycra Team production; Organized and structured the Fourth Engineering of Production Bi-annual International Meeting edition – Campinas Royal Palm Plaza, January of 2002.Assisted the Manager of Technologies on administrative and family related matters.Bilingual Executive Administrative Assistant
Lucent Technologies Network Systems do Brasil Ltda.1998.10-2000.09(2 years)1.Provided overall administrative support to the SPN Marketing Director and his Team (November 98-October 99)Prepared presentations and revised the overall Brazil Monthly Report to CALA;Assisted in the preparation of the documents and processing of the first Technological agreements between Lucent and Brazilian Universities and R&D centers (1998);2.Provided administrative support to the SPN Public Relations Director and His Team (March 99 – October 99)Coordinate steps in events and celebrations related to Lucent;Prepared and revised texts for PR purposes;Provided background administrative support for the different events and trade shows involving the company;3.Provided administrative support to the US Switching Solutions Vice President and his Leadership Team (in the merging and acquisition process of Batik and Zetax (May 99) Provided overall administrative support to the Lucent General Director for the Valinhos Site, after the acquisition;Dealt with legal documents related to the acquisition process;Assisted in the translation of diverse materials for the Switching Marketing New Channels Team;Assisted the local HR Dept. by being responsible for processing some benefits to the associates (Stocks and Intl. Medical coverage);Coordinate the training for HR staff from the acquisitions on HR Systems for people management for Lucent CALA (P. Soft and B. Object);Assisted the local HR Dept. by being responsible for processing visa applications and support to expatriates and nationals:Served as Integration Assistant between the companies, by providing information; indicating procedures and referring matters to the proper Lucent internal areas.Provided administrative support to the BZ5000 Product Management Team at Switching Solutions, by being responsible for technical aspects of its Marketing tools (web site management; document insertion; flyers; presentations).Special Projects Coordinator – International Development Office
Dallas Market Center1995.03-1998.01(3 years)Worked as a Liaison between DMC and its International Development Director and major Brazilian Trade Show Promoters (apparel, appliances, furniture). Increased awareness of Brazilian retailers about business opportunities at Dallas Market Center through published media and PR.Established trade exhibition and media agreements with major Brazilian Trade show promoters. Contacted Brazil’s leading exporting apparel representatives aiming to promote their products through DMC.Bilingual Office Manager and/or Field Director Admin. Assistant
Hope Unlimited Intl (Associação Esperança Sem Limites - Brasil)1992.01-1993.12(2 years)1.Assisted the NGO Field Director in different administrative tasks such as Finances – interfacing with the Accounting office in the early stages of the incorporation of the organization in BR;Public Relations – towards then current and prospect corporative donors, following up with the efforts by the US based board; Fund Raising – contacted, requested and ensured donations Board Meetings – BR based board and interface with US Based Board (preparation, convocation, leading, minutes writing, notary services);Mediating interaction with local city administration and Judiciary officials2.Led administrative team of five members in the daily processes of the NGO;3.Assisted in the establishment of educational partnership agreements between the NGO and local renown technical-vocational schools.
Educational experience
Dallas Theological Seminary
Christian Leadership- Women´s Cohort doctor of ministry in christian leadershipDallas Theological Seminary
Intercultural Relations thmUniversidade Estadual de Campinas
Social Sciences baColégio Batista de Campinas - COC
Administration- Professional Secretarial Services secretarial-admin. services technician
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
Membership will unlock the resume
Also view