Amr Tawfik El Mokadem
Sr.Software Solutions Architect
MaleArchitectLive in United Arab EmiratesNationality
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Work experience
Sr.Software Solutions Architect
Cisco2024.11-Current(10 months)7 years 10 months United Arab Emirates 职位:Software Solutions Architect October 2022 - November 2024 (2 years 2 months) United Arab Emirates 职位:Sr.Software Consultant - Technical Lead June 2021 - October 2022 (1 year 5 months) Dubai, United Arab Emirates Among my responsibilities: - Own solution design and translate the customer requirements-into technical deliverables - Participate in services Presales activities, Statement Of Work scoping, review and creation, and position value of Cisco as part of a comprehensive outcome- based solution - Conceptualize(Customer Requirements Document), plan(ImplementationStrategy Plan), design (High Level Design)and advise cross-functional teams across multiple technical, operational and enterprise architecture domains - Trusted Advisor, understand customer market and industry, identifies product and services growth opportunities in the customer. Identifies risks and proposes mitigation plans - Creatively advocate current and emerging technologies solutions relevant to the customer success - Build & maintain key CX and customer stakeholders relationships facilitating best-in-class customer experience - Individual contributor, active community participant, mentor others and maintain successor plan for large complex project delivery and/or activities- Experience in software engineering & driving large/complex solutions delivery with deep practitioner knowledge on Agile methodologies (including tools likeRally, Jira) & CI/CD and Test Automation (Jenkins, Go pipelines, Robot, Git, Artifactory) - Design solutions based on Network Programmability understanding of NETCONF/YANG, REST, JSON, Telemetry. Scripting skills and Unix Shell. - Being the technical point of contact for a team of developers/co-development - Experienced in model-driven telemetry, Telegraf + Influxdb - Working with docker and kubernetes for containerized applications -Working daily with Technologies like Cisco NSO, CNC/PCE, YANG Models, CICD, Testing, Python, Open Config, Workflow Managers (BPA, IAP), SPIS/ MATRIX, CrossWorks Suite 职位:Software Consulting Engineer November 2017 - June 2021 (3 years 8 months) Dubai, United Arab Emirates High Level Role Description •Drives technology design, implementation, execution and/or optimization for customer projects/accounts. •Works with customers to plan, design, configure and/or diagnoseCisco’s suite of products, services and solutions to accelerate customer outcomes •Assists customers with integration and implementation of tools,systems and service assurance •Supports presale activities and translate business requirements into solution design •Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues •Creates and delivers customer collateral, portals, documentation and knowledge transfer •Aligns technical deliverables to customer business outcomes •Drives customer technology transitions, influencing solution architectures and services •Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals •Individual contributorSolutions Architect
solutions by stc2016.12-2017.11(a year)Saudi Arabia Solutions Architect Cloud / Collaboration Responsibilities: 1.Provide expertise and leadership in Collaboration Solutions Architecture in the infrastructure and applications space. 2.Define the business case for solutions, design the solution to help with prototyping and development, and take solution through to launch and market. 3.Demonstrate thought leadership in UC/VOIP Technologies across multiple channels and became a trusted advisory to decision makers. 4. Implement Highly sophisticated Collaboration solutions for enterprise organization in Gulf Area 5.Work With STC DC Team on NFV \SDN Project Using Latest available technologies on Private Cloud Industry (ETSI Architecture,OpenStack ,SDN ,MANO Orchestration , DevOps ) 6.Ensures smooth, seamless deployments within limited time / resources 7.Handel full life-cycle of software development process including requirement gathering, design, coding, testing, maintenance and performance tuning. 8.Recognizes the critical interconnections of all enterprise systems.
Educational experience
IE Business School
Business2025.04-2026.07(a year)Helwan University Cairo
Computer Science2006.01-2009.01(3 years)High School
Mathematics2003.01-2005.01(2 years)DR
Certificates
Autonomous Network Levels (ANL)
Evaluation Methodology
Oracle Certified Professional, Java
SE 6 Programmer
Cisco Certified DevNet Specialist
- Service Provider Automation and
Programmability
Professional Scrum Master I (PSM)
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