Work experience

• Customer service/ Content Moderator

  Concentrix | Malaysia

  2023.05-2025.04

  (2 years)

  Reviewing User-Generated Content Enforcing Guidelines and Policies Providing User Support with multilingual
• English Tutor

  Kyna English (Kyna Pte. Ltd.)

  2022.02-2023.04

  (a year)

  Taught English as ESL for kids and BE for adults
• Customer Service Staff guest service agent

  MAKE A WIT

  2019.05-2023.03

  (4 years)

  Taught science, Mathematics and English as ESL Prepared teaching materials and English activities Wrote teaching plan and achieve all academic documents
• International Medical Insurance Coordinator

  WORLDMED HOSPITAL

  2018.02-2019.02

  (a year)

  Completed insurance claim cases and coordinate with worldwide insurance company Translated and wrote medical reports from the doctors Coordinated inbound, outbound call and replied email VOLUNTEER
• Customer Service Staff (Intern)

  Tourism Authority of Thailand

  2016.12-2018.02

  (a year)

  Provided comprehensive information regarding tourism in Thailand to customers, promoting travel opportunities. Handled inbound and outbound calls to address customer inquiries promptly. Assisted in organizing tourism exhibition events to enhance public engagement.

Educational experience

• Prince of Songkla University, TH

  English & Minor in business administration

  2012.06-2016.05

  (4 years)

  Major in English with a minor in Business Administration

Languages