Work experience

• Business Development Manager

  INFiLED

  2023.08-Current

  (3 years)

  (2 years 3 months)
• Sales & Business Development Manager

  Arabian Development & Marketing Co., Ltd

  2022.05-2023.08

  (a year)

  (1 year 4 months)
• Key Account Manager

  El-Ajou Group Trading Co.

  2014.02-2022.06

  (8 years)

  (8 years 5 months) Notable Achievements: •Maintained and grew value-based customer relationships and trusted partnerships with chosen customers that translated into a meeting or exceeding annual sales targets. •Recorded a progressive career with seven years of management and operation experience in improving EL-AJOU's portfolio across key accounts by fostering effective communication, virtual engagement and maintaining a high digital presence. •Handpicked to lead and generate new business for Digital Imaging & Printing Solutions, Integrated Business Solutions (IBS), Storage Solutions and Office Furniture and Space Management projects to achieve company. •Played a vital role in sourcing 30+ new accounts in Private Sector & reinstating 5 major accounts in Government Sector during deputation in Hail City. Key Responsibilities: •Propelling growth by expanding horizontally (increasing the number ofcustomers) and vertically (enhancing sales to accomplish goals). •Managing and strengthening the existing customer relationships while working to develop new business opportunities by offering exceptional services, prompt invoicing, timely resolution of customer issues and establishment of appropriate strategies that maximize sales growth. • Driving profitable earnings growth, augmenting sales, volume and market share by owning accountability of 15 major accounts and a record of sustained long-term client retention by 90%. •Establishing future growth objectives by devising robust marketing and sales strategies; generating new business and developing relationships -resulting in boosting profitability by 30%. •Managing entire spectrum of sales life cycle involving lead generation, making presentations, marketing organizational products, negotiating, win tenders and following up on orders and tracking orders until invoices collection. •Cultivating professional relationships with key accounts to assure positive professional services, sustained revenue growth, positive impact on margin.
• Marketing Specialist

  MAMDOUH GAZI EL-HARBI CO. FOR CONTRACTING

  2012.01-2014.01

  (2 years)

  Key Responsibilities: •Designed robust customer marketing strategies and promotional campaigns by implementing updated knowledge of industry trends, consumer behaviour and competitor activity to develop effective sales initiatives. •Developed promotional tools to sell contract by analysing market trends, forecasts, and sales data to assess market performance and identify product opportunities •Increased customer retention rates by resolving inquiries promptly, and tailored product promotions to suit customer needs and achieve consensus regarding products and value propositions.
• Front End Customer Service

  Saudi Company For Hardware - SACO

  2010.03-2012.04

  (2 years)

  (2 years 2 months) Key Responsibilities: •Implemented competent strategies to successfully partner with the customer and deliver superior service and gained customer satisfaction and loyalty. •Ensured clear communication pertaining to service terms and conditions, assuring confidentiality, and following up on any complaints and provided a step-by-step solution. •Assisted the customer service department in establishing priorities and sequences for timely delivery through structured routing loads and meeting DFT requirements. •Promoted store loyalty programs and offering customers compelling benefits as well as substantially improve store sales.
• Accountant

  Public Authority for Agrarian Reform

  2009.07-2010.03

  (9 months)

Educational experience

• International Business Acaderny of Switzerland GMBH

  Strategic Management

  2022.03-2023.07

  (a year)
• Mansoura University

  Accounting
• Certificate of Higher Education

Certificates