Service Regulations Management

15~20K CNY/Per month

Full-time
Unlimited experience
Refresh at 2 months ago
75 Views
13 Apply
Shanghai
Share
Job responsibilities
1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc. 2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports. 3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates.
Job Requirements
1) Native speaker of French/Italia/German/Japanese, etc 2) Experiences in online shopping, familiar with e-commerce platforms 3) Familiar with the operation processes of customer service Bonus Points: 1)Fluent in Chinese
Search for your dream jobs
Job category
City or country
Company info
Network/information security

Latest blogs

Jobs
Candidates
Blog
Me