Overseas Technical Support Engineer (Central Asia Focus)
15~20K CNY/Per month
Full-time
Unlimited experience
Refresh at 19 days ago
98 Views
14 Apply
Shanghai
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Job responsibilities
1. After-Sales Support
Provide timely and effective technical support to overseas clients, including but not limited to troubleshooting, issue diagnosis, and technical guidance.
2. Technical Consultation
Actively participate in the client development process by offering cutting-edge technical insights and support, assisting the sales team in facilitating business partnerships.
3. Solution Design
Develop technical proposals and design documents in English based on client-provided materials, ensuring that all solutions comply with international standards and technical specifications.
4. Remote Training
Deliver remote training on product and system operations as per client requirements, ensuring that clients are fully proficient in using the products.
Job Requirements
1. Basic Requirements
Bachelor's degree or above in Computer Science, Telecommunications Engineering, Electronic Information, or related fields preferred. Nationality is open, and candidates must be willing to travel frequently to Central Asian countries for business assignments.
2. Language Proficiency
Native or fluent in Russian; excellent command of English in both spoken and written forms, with the ability to independently draft technical documents and communicate seamlessly with international clients.
3. Technical Skills
Solid knowledge and hands-on experience in relevant technologies and tools, such as network protocols, operating systems, and other related technical domains.
4. Core Competencies
Strong logical thinking with exceptional problem-solving and analytical skills. Excellent communication and interpersonal abilities, with the capacity to adapt to cross-cultural and cross-time-zone collaboration.
5. Personal Attributes
High sense of responsibility, strong service orientation, and the ability to perform well under pressure and adapt to changing environments.
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