Client Coordination Specialist
15~20K CNY/Per month
Full-time
1~3 years
Refresh at 10 months ago
93 Views
18 Apply
Shenzhen
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Job responsibilities
1. Schedule & Meeting Management
1.1 Coordinate schedules for colleagues, sales teams, and clients, with advance reminders for appointments to ensure smooth arrangements.
1.2 Coordinate internal and external meetings, liaise with and integrate resources from all departments to ensure efficient progress.
2. Document & File Management
2.1 Prepare and review documents pending signature, classify and archive them by priority, and establish a standardized file management system.
2.2 Maintain client information and files systematically to ensure data accuracy and completeness.
2.3 Draft meeting minutes, clarify resolutions, and track implementation progress to drive execution.
3. Client Support & Follow-up
3.1 Accompany clients to property sites, assist in project explanations, and promptly respond to and answer client inquiries.
3.2 Manage the handover, follow-up, and feedback closure of client issues to enhance customer experience.
4. Cross-party Liaison & Relationship Maintenance
4.1 Handle internal and external communication, and efficiently execute client docking tasks.
4.2 Flexibly respond to unexpected issues and maintain good collaborative relationships with clients and sales teams.
Job Requirements
1. Proficient in MS Office (Word/Excel/PPT) with efficient document processing skills.
2. Bilingual proficiency (Native Thai, fluent Chinese or English), able to communicate fluently in emails and daily conversations.
3. Excellent communication, expression, and interpersonal skills, with strong adaptability.
4. Prior experience in real estate, legal, or related industries is preferred.
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