After-Sales Customer Service for Smart Home Appliances(Spanish, Italian, German, French)

15~20K CNY/Per month

Full-time
Less than one year
Refresh at 6 months ago
160 Views
19 Apply
Suzhou
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Job responsibilities
1.Provide customers with accurate and professional consulting services in small languages via email, online platforms, and inbound calls., ensuring their issues are resolved in a timely manner. 2. Handling customer inquiries regarding orders, returns, exchanges, and after-sales support for products.
Job Requirements
1.Fluent in any one of the following languages: French, Italian, Spanish, German. 2.Working time: * When North America is in summer Time, we work from 15:00 - 24:00 beijing time (1 hour later during Winter Time: 16:00 - 01:00 next day) *On public holidays, we are required to be on duty and will receive three times the base salary *we will Work 8 hours per day and have 2 rest days per week, which totals 8 rest days per month. Besides,The two rest days per week may not be consecutive Saturdays and Sundays.
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