Work experience

• Quality control supervisor - Romania/ Hungary

  Kemako LTD

  2025.01-Current

  (a year)

  Leading the Quality Control team and conducLng onboarding trainings for both new sales agents and QC specialists. Overseeing operaLons across the Hungarian, Romanian, CroaLan, Serbian, Slovak, and Czech markets. Responsible for call quality evaluaLons of sales agents on the Romanian and Hungarian markets.
• Quality Control Supervisor

  CCPorter Sp. z o. o.

  2021.03-2024.12

  (4 years)

  Leading the Quality Control team and conducLng onboarding trainings for both new sales agents and QC specialists. Overseeing operaLons across the Hungarian, Romanian, CroaLan, Serbian, Slovak, and Czech markets. Responsible for call quality evaluaLons of sales agents on the Romanian and Hungarian markets.
• Interna:onal Rela:ons Counselor

  Târgu Mureș City Hall – Romania

  2003.09-2021.01

  (17 years)

  InternaLonal Affairs — responsible for managing partnerships with the ciLes twinned with the Municipality of Târgu Mureș, coordinaLng official visits and cultural exchange programs, preparing and translaLng official documents, and supporLng internaLonal cooperaLon projects and public relaLons acLviLes.
• Translator

  Aqua Nova SRL – Romania

  2003.03-2003.09

  (7 months)

  Translator — translaLng documents between English, Romanian, Hungarian, and Spanish, ensuring accuracy, clarity, and proper language use in all materials.

Educational experience

• university of petru maior, targu mures

  Project Management

  2013.01-2013.03

  (3 months)

  Diploma in Project Management, covering planning, execution, budgeting, and team coordination.
• Ministry of Educa;on and Research, Romania

  Public administration

  1999.10-2004.06

  (5 years)

  Bachelor’s Degree in Public Administration, focused on governance, public policy, and organizational management.
• university of petru maior, targu mures, romania

  English Language Cer

  1999.10-2003.06

  (4 years)

  English Language Certificate, advanced proficiency in written and spoken communication.
• university of petru maior, targu mures, romania

  Education

  2002.10-2003.06

  (9 months)

  Pedagogical Diploma, specialized in educational methods and student development.

Languages

Certificates