Work experience

• 产品销售岗位

  Hangzhou Fencha Intelligent Technology Co., Ltd.

  2026.01-Current

  (3 months)
• Developer-FSI Business Department

  Protiviti

  2025.06-2026.01

  (8 months)

  Develop and maintain applications using Power Apps. Automate business processes and workflows using Power Automate. Create data visualization and reporting solutions using Power BI. Collaborate with business stakeholders to gather requirements and deliver custom solutions. Integrate Power Platform solutions with other Microsoft services and third-party applications. Ensure solutions are scalable, maintainable, and secure. Provide technical support and training to users.
• Customer Solutions Specialist - Operation Solutions

  CLP

  2021.06-2025.06

  (4 years)

  Undertake duties relating to operation processes, develop process automation programs using various end-user computing tools including RPA tool, Microsoft Power Platform, Azure Databricks etc. Coordinate internal users and external vendors for system testing, ensure that all project fundamentals are covered accordingly including scope, deliverable, timeline, costs, issues, risks and changes. Participate in development and user acceptance test (UAT) of system enhancement projects. Review and suggest improvements on work processes and procedures in connection with operations to enhance productivity and customer services. Provide general administrative support to the team. Provide production support to business units. 2021.06——2022.06， Sandwich Intern - Operation Solutions （Full time) 1-year placement under Customer Experience Support Department, Operation Solution Team, support Robotic Process Automation (RPA).

Projects

• Dell Inc.

  Campus Ambassador

  2020.02-2020.11

  (10 months)
• Chinese Student and Scholars Association

  General Vice President

  2019.11-2020.09

  (a year)
• Byte Dance

  Content Specialist

  2020.05-2020.08

  (4 months)
• The Hong Kong Institution of Engineers

  Student Member

  2018.12-2019.09

  (10 months)

Educational experience

• City University of Hong Kong

  Bachelor of Computer Science

  2018.09-2022.06

  (4 years)

Languages