• Led a sales team, overseeing recruitment, training, and daily operations to ensure optimal performance. • Streamlined end-to-end business processes — from client inquiries and project scoping to delivery and quality assurance. • Developed customized solutions for existing and new clients, aligning with their business goals and ensuring long-term partnerships. • Managed key stakeholder and vendor relationships to support efficient operations and successful project outcomes.

• Managed and grew relationships with corporate and enterprise clients, ensuring satisfaction and retention. • Handled a portfolio of business accounts, serving as the main point of contact for all client needs. • Identified upselling and cross-selling opportunities to drive revenue growth. • Coordinated with internal teams to deliver tailored solutions and maintain service quality. • Monitored account performance and supported contract renewals and billing accuracy.

• Coached and mentored sales teams to improve performance and meet targets. • Trained new hires on sales techniques, product knowledge, and company processes. • Monitored performance metrics and provided actionable feedback to boost results. • Supported management in aligning coaching strategies with business goals.

• Specialized in selling credit repair services to individual clients. • Consistently exceeded sales targets through effective communication and closing strategies. • Skilled at handling objections and converting hesitant leads into loyal customers. • Maintained strong product knowledge to deliver clear, trustworthy, and persuasive sales presentations.