Work experience

• Growth Operation Specialist

  Carrier

  2025.07-Current

  (10 months)

  European headquarters in Paris. There, I was responsible for sales performance analysis and monitoring market trends, while supporting the executive team through competitor benchmarking and pricing insights. Additionally, I contributed to optimizing the product catalog by identifying inactive items from five years of sales data, which helped improve overall portfolio efficiency. I hold a Master’s degree in Business Analytics from NEOMA Business School in France, where I built a strong foundation in data analysis, business analysis, strategic thinking etc. This academic background, combined with my international work experience, has equipped me with strong analytical skills, effective communication abilities, and project coordination expertise. And I am passionate about leveraging data to solve business challenges and drive sustainable growth. I thrive in dynamic environments that require cross-functional collaboration, critical thinking, and continuous improvement, always eager to take on new challenges and create value. Experience - Optimized operational processes by developing automation solutions to streamline data management and improve accuracy and efficiency. - Managed and maintained the company’s CRM system, ensuring accurate and up-to-date broker data across local and regional teams. - Delivered system training sessions to internal users, enhancing operational efficiency and data accuracy. - Coordinated with cross-functional teams to implement regional policies with brokers, strengthening communication and collaboration between regional and local teams. - Tracked and analyzed sales data, generated performance reports, and provided insights to support strategic decision-making. - Conducted market research to identify opportunities for new business development and competitive positioning. - Planned and executed marketing campaigns (e.g., Cyber Seminar) to increase client engagement, while monitoring and analyzing campaign performance and turnover. - Managed social media platforms by creating and publishing promotional content, enhancing brand visibility and customer reach.
• Marketing and Sales Analyst

  Carrier

  2024.05-2024.11

  (7 months)

  - Conducted benchmarking and competitor analysis to identify market positioning, strengths, and weaknesses, supporting the executive team in formulating business strategies. - Monitored and analyzed sales performance and calculated KPI to tracking and analyzing performance trends. - Analyzed European market trends and customer preferences by sales performance data, identifying and removing 200+ inactive parts from a more than 5000 item catalogue. This streamlined offerings to align with market demand, enhancing stock management efficiency. - Built dashboardsand to report analysis outcomes and insights to executives team to support decision-making. - Conducted regular price surveys on online platforms to evaluate the price competitiveness of company products and identify opportunities for price optimization. - Created product catalogs to promote products and services.
• Campus Ambassador

  Ming Chuan University

  2022.05-2023.06

  (a year)

  1 year 4 months (1 year 2 months) - Coordinated on-campus career campaign/ collaborated with consultants - Promote students' engagement with the govermental platform by presentations - Collected, compiled, and analyzed students’ data
• Procurement Assistant

  Techgo Industrial co., Ltd.

  2023.02-2023.05

  (4 months)

  - Edited, organized, and updated supplier information to enhance supplier management efficiency. - Collected and analyzed quotations to support procurement decision-making. - Executed order placements by generating purchase requisitions and purchase orders, and subsequently imported them into the ERP system. - Maintained accurate procurement data in ERP system. - Followed up and monitored delivery statuses, facilitating multidirectional communication and collaboration with suppliers, logistics companies, internal teams, and customers to ensure on-time delivery of goods. - Collaborated with the finance department on tax-related tasks.
• Statistics and Accounting Teaching Assistant

  Ming Chuan University

  2021.11-2022.01

  (3 months)

  - Mentored students with statistic and accounting problems

Educational experience

• NEOMA Business School

  Business Analytics

  2023.10-2024.04

  (7 months)
• Ming Chuan University

  International Business

  2019.09-2023.06

  (4 years)

Certificates