Work experience

• Administrative Assistant - Casino Mktg

  Encore Boston Harbor

  2025.02-Current

  (a year)

  10 months In my role as an Administrative Assistant - Casino Mktg at Encore Boston Harbor, I supported casino hosts in providing guest comps and overseeing data tracking to enhance the overall guest experience. Attention to detail and exceptional customer service were key aspects of my responsibilities, ensuring that guests received the best possible service during their visits.
• Wynn Rewards Representative

  Wynn

  2025.01-2025.01

  Ensure a high level of guest satisfaction by providing exceptional service and anticipating guest needs. Assisting guests with signing up for the Wynn Rewards program and provide detailed explanations of benefits and rewards. Address guest inquiries related to account balances, points, and tier statuses.
• Supervisor

  Bath & Body Works

  2024.09-2025.01

  (5 months)

  2 years 9 months Manage a small team, partnering with SM and ASM in sales and floor plans. Day to day planning and understanding effectively to communicate strategic plans to ensure alignment to execute business needs.
• Keyholder

  //

  2022.05-2024.11

  (3 years)

  (2 years 7 months) Greet customers, Operating cash register, Assist Inventories, Restocking, Managing financial transactions, Coupon management, Customer Service, Advertise products, Managing floor plans
• Jumpstart Corps Member

  Jumpstart

  2024.01-2024.05

  (5 months)

  Jumpstart is a program that caters education towards under-resourced communities, and offer equal opportunities of learning for children to strive to their full potential. I, a Corps member will be assisting Team leaders in preparing session plans, supplying materials for a fun learning experience. To learn and teach with the children at the program.
• Research Assistant

  UMass Boston

  2023.09-2024.05

  (9 months)

  Communication, scheduling appointments, running participants in labs, video coding and advertising events.
• Store Associate

  CVS Pharmacy

  2020.03-2022.05

  (2 years)

  (2 years 3 months) Greet customers, Operating cash register, Assist Inventories, Restocking, Managing financial transactions, Coupon management, Customer Service
• Teacher Assistant

  A to Z Afterschool Program

  2018.11-2020.03

  (a year)

  (1 year 5 months) Plan/Organizing Activities for k-5, Assisting with Family Game Nights and Events, Assisting students with homework

Educational experience

• UMass Boston

  Psychology

  2021.09-2024.05

  (3 years)

Certificates