Work for an international language school to enroll international clients. My responsibilities include: - Conduct social media marketing and content marketing to reach target audiences from diverse countries and enhance sales performance -Consult with international clients and provide the required information to encourage them to enroll -Build and maintain long-term relationships with clients -Conduct strategic alliance with industry partners to boost business development opportunities -Answer client’s needs to address their concerns and foster positive customer relationship management -Consult with clients to solve their inquiries and arrange their enrollment through digital platform

-Conduct social media promotion and marketing -Direct potential students to enroll in the school -Proactive sales performance: enroll 20+ students in 6 months -In charge of Facebook, Threads, Instagram, Red Note (Xiaohongshu) operations

-Order processing and coordination between clients and head-office. -Develop sales reports and analysis for internal and external customer needs -Answer client’s inquiry to enhance sales and customer satisfaction -Process invoice, logistics & post-sales service tasks to maintain a positive client relationship

(1 year 9 months) -Organize and arrange the tourist travel package -Process flight, accommodation &transportation, activities package for clients -Provide local and international tourism information to meet client’s needs -Coordinate with strategic partners to ensure tourism quality -Confirm and follow up the itinerary details -Solve unexpected changes or requests to satisfy client’s needs