Xiaochen

City Manager
FemaleKey Account Sales/BD Manager/Channel ManagerLive in FranceNationality China
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Work experience

  • City Manager

    Rice (Paris)
    2025.11-2026.02(4 months)
    • Local market ownership & growth leadership: full responsibility for Rice’s commercial development and growth strategy in the Paris market, successfully onboarding 30+ key local merchants, largely converted from exclusive competitor platforms. • Strategic business development: led high-stakes, complex negotiations focused on long-term value creation and platform migration. • Data-driven decision making: daily and weekly performance analysis to continuously refine go-to-market and merchant growth strategies. • Merchant performance management: oversight of a 150+ merchant portfolio, structuring operational processes to drive sustainable growth and retention. • Team leadership & cross-functional coordination: managed the Paris local team and worked closely with the operational teams & IT to ensure strategic alignment and execution.
  • Business Development Specialist

    HUNGRY PANDA (Paris)
    2024.07-2025.11(a year)
    • Proactively developed and secured partnerships with over 100 new merchants through strategic outreach and effective negotiation, driving significant regional business growth. • Managed a portfolio of 300+ merchants, across F&B and retail sectors, delivering tailored marketing and promotional strategies to boost merchant sales and engagement. • Built and maintained long-term and strong client relationships, increasing partner retention and upselling value-added services to boost revenue. Recognized as Top Sales Performer every month. • Coordinated with international cross-functional teams, including Marketing, Operations, and IT, to ensure timely and effective task delivery.
  • Account Manager

    Heyvva (Paris), l
    2023.09-2024.04(8 months)
    • Prospected, negotiated, and managed partnerships with international fashion brands (Arthus Bertrand, PERACAS, LANCASTER). • Strengthened client relationships through consistent communication, performance analysis, and value-added service upselling. • Provided market insights and performance reports to support client decision-making and business growth. • Managed day-to-day e-commerce operations and performance tracking for multiple clients.
  • Account Manager

    WALKTHECHAT
    2021.01-2023.02(2 years)
    • Responsible for identifying and signing new European fashion clients (e.g., Rouje, Carel, ALOHAS, Fabrizio Viti), successfully expanding the company’s client base. • Advised clients on brand positioning, cross-border e-commerce strategy, and localized sales campaigns across TMALL, WeChat, and Little Red Book. • Develop marketing&communication plans and sales-driven strategies and lead the team to execute and follow up. Achinevements: 1. Drove 214% ROI in ALOHAS’s first e-commerce campaign. 2. Gained 30K+ followers for Rouje in 2 months. 3. Tripled Carel’s social engagement in 2 months.
  • Marketing & Profolio Senior Executive

    Raffles City Beijing (CapitaLand China)
    2016.12-2021.01(4 years)
    • Managed a portfolio of over 100 tenants, negotiated lease agreements and built long-term business relationships that resulted in higher tenant renewal rates and stable revenue streams. • Strengthened partnerships through joint marketing campaigns, increasing sales and customer traffic. • Led e-commerce expansion for 8 shopping centers, on boarded hundreds of clients on generating RMB 50M annual revenue.
  • CRM Marketing Superviser

    Parkview Green
    2016.01-2016.12(a year)
    Designed and implemented CRM-based promotional campaigns, enhancing tenant sales performance.
  • Digital Marketing Officer

    Swire Properties (Taikoo Li Sanlitun)
    2015.03-2015.12(10 months)
    Managed marketing content and media partnerships, increasing brand visibility across digital channels.

Educational experience

  • Paris School of Technology & Management

    master en manager d'affaires (rncp 7)
    2023.09-2024.07(a year)
  • University of Leeds, Leeds

    Advertising & Marketing
    2013.09-2014.12(a year)
  • Beijing Technology and Business University

    Business English
    2008.09-2012.07(4 years)
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