(1 year 6 months) Top-performing sales associate with a strong focus on VIP relationship management and high jewelry sales. Skilled in creating tailored client experiences that drive loyalty, high-value transactions, and repeat business. Efficiently manage after-sales services, including complex repairs and complaint resolution, ensuring client satisfaction and protecting brand reputation. Support daily boutique operations, and act as a trusted liaison between sales and management. Proven ability to deliver results in a high- pressure, luxury retail environment.

(2 years 1 month) • Achieved $2.7M in sales (2023), growing revenue by 30% YoY. • Doubled fine jewelry department sales through strategic client engagement. • Maintained 30% repeat purchase rate, building a strong loyal clientele. • Assisted in store co-management, ensuring seamless international client communication.

(4 years 10 months) Lead and execute high-impact beauty events and skincare activations for Estée Lauder, delivering expert facial treatments, personalized consultations, and luxury client experiences. Manage client event appointment to ensure flawless event execution, brand consistency, and elevated service standards. Recognized for strong sales performance, deep skincare expertise, and the ability to translate product knowledge into tailored beauty solutions that build long-term customer loyalty.

(1 year 10 months)

(1 year 11 months) • Consistently exceeded monthly and quarterly sales goals. • Provided expert diamond consultation and VIP client services. • Trained new hires on sales strategies and brand storytelling.

(2 years 2 months) Maintained a $110K+ monthly sales average, leading in top-tier client engagement. • Organized brand outreach initiatives to strengthen local client loyalty. generates the highest volume in the store since 2019, Assist the store manager during daily works. Attention to Detail • Store Operations • Skilled Multi-tasker • Store Management • Organization Skills • Asian Business

(1 year 7 months) Exceeded sales targets by 150% weekly, leading a team of 7. • Developed training programs that increased repurchase rates by 15% YoY.

(2 years 1 month)

(4 years 6 months)