Work experience

• Sales Person

  Salesperson / Cashier

  2021.03-2024.09

  (4 years)

  • Performing cash-handling duties such as processing transactions, balancing tills, and reconciling cash at the end of the day • Assisted customers in making informed purchasing decisions by providing product information and recommendations • Maintained knowledge of current promotions, discounts, and product features to effectively sell to customers • Achieved and exceeded sales targets through effective communication and customer service skills • Actively listened to customer needs and concerns, and provided solutions to increase customer satisfaction • Conducted regular inventory checks and restocked merchandise to ensure adequate product availability • Collaborated with team members to ensure a positive and productive work environment • Managed customer complaints and resolved issues in a timely and satisfactory manner • Conducted sales transactions using point-of-sale (POS) systems and accurately processed Cash, credit, and debit card payment • Managing and organizing product displays and inventory
• Sales Representative

  Metropolitan Store

  2017.12-2021.02

  (3 years)

  • Engaged with customers to understand their needs and preferences, providing personalized product recommendations and solutions. • Demonstrated excellent product knowledge to effectively communicate features, benefits, and pricing to customers. • Actively pursued sales opportunities by proactively approaching customers, offering assistance, and closing sales transactions. • Built and maintained strong customer relationships through attentive service, follow-up communication, and resolution of any issues or concerns. • Collaborated with team members and department managers to achieve sales targets and contribute to the overall success of the store. • Utilized sales techniques such as up selling and cross-selling to maximize revenue and increase average transaction value. • Processed sales transactions accurately and efficiently using point-of-sale systems while adhering to company policies and procedures. • Conducted product demonstrations and promoted promotional offers to drive sales and increase customer engagement. • Assisted in merchandising activities, including restocking shelves, arranging displays, and ensuring product presentation standards were met.

Educational experience

• BISE Mardan, Swabi, Pakistan

  Pre Medical

  2016.07-2017.08

  (a year)

  • Engaged with customers to understand their needs and preferences, providing personalized product recommendations and solutions. • Demonstrated excellent product knowledge to effectively communicate features, benefits, and pricing to customers. • Actively pursued sales opportunities by proactively approaching customers, offering assistance, and closing sales transactions. • Built and maintained strong customer relationships through attentive service, follow-up communication, and resolution of any issues or concerns. • Collaborated with team members and department managers to achieve sales targets and contribute to the overall success of the store. • Utilized sales techniques such as up selling and cross-selling to maximize revenue and increase average transaction value. • Processed sales transactions accurately and efficiently using point-of-sale systems while adhering to company policies and procedures. • Conducted product demonstrations and promoted promotional offers to drive sales and increase customer engagement. • Assisted in merchandising activities, including restocking shelves, arranging displays, and ensuring product presentation standards were met.

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