Ali

Customer Services
Male60 y/oSales Manager/Supervisor/After-sales technical support/Pre-sales customer service/After-sales customer service/Customer Service Specialist/Marketing SpecialistLive in United Arab EmiratesNationality Pakistan
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Summary

Hi Dears Good Day ! I take pleasure to write this email to offer my services / candidature; An Ideal candidate loaded with decades of Multi-Cultural & Multi-lingual Gulf & International experience, I started my career with TOYOTA & SUZUKI dealers in Pakistan & further enhanced in UAE with strong focus on Initiative | Challenge | Responsibility | dedication | Contribution and capability to enhance the productivity with set of skills of Customer Support Services for Sales | Operations. Further reference to the subject, while considering our experiences, I trust that with my Proficiency in CSS & DIGITAL Services & Excellence in ARABIC B2/C1 | ENGLISH C1/C2 | URDU (Hindi\Punjabi C2) Languages; highlights my eagerness to expand culturally and it has made me more confident that, I can assist your good organization to manage B2B | B2C , Corporate | individual Clients and establish more business relations related to Travel & Tourism and  Automobile Industry | all segments. As C.S professional, I've honed my communication and problem-solving skills; making me adept at efficiently and em-pathetically meeting customer needs. My dedications & working the same group since 2001 also underscore my reliability & commitment to delivering excellence. Additionally, my pursuit of online Diplomas aligns closely aligns with my passion for skill development, complementing my practical experience with formal education, reflecting my commitment to continuous learning and adaptability.   Now overwhelmed, so I decided to look for the opportunities in the new Regions and I am looking forward to a prestigious position in a well-known organization that attracts outstanding talent and provides unique opportunities to develop their capabilities.   Please Note: Kindly Note that I am Open for relocation & to work in your country; I don’t hold any residence permit so a work visa / permit are required.    A prompt response is highly appreciated.           Thanks & Sincere Regards,      

Work experience

  • Customer Services Supervisor

    Digital Properties ( Al Rahma Group of Companies)
    2001.02-2026.03(25 years)
    Responsible to manage day-to-day inquiries & assisting Corporate & Individual clients for the support services. Act as contact point for the coordination & liaison with Clients, industry partners & services providers. Responsible to manage & support for the Hotel | Flight bookings | Visas | in-bond/out-bond Tourism services. Managing & liaising with concerned Team & departments for the Sales | Services | Marketing | Advertising etc. Managing the Government related services | visas | documentation | licensing | work permits and etc. Overall Management for Vehicle purchase | Imports | Clearance | Inspection | Parts Estimates | Repairs | Fitness test passing of vehicles.

Educational experience

  • Government College Asghar Mall

    General Arts
    1981.04-1983.07(2 years)
    UNDERGRADUATE [Dropout due to personal Injury]
  • Government Muslim High School

    Science
    1972.03-1980.06(8 years)
    Higher Secondary Board Examination - SCIENCE GROUP | Passed B Grade

Languages

Hindi
Good
German
Basic
Urdu
Native
English
Fluent
Chinese (Mandarin)
Basic
Arabic
Fluent

Certificates

DRIVER’S LICENCE (LTV) - class 3
2007.01

Skills

Customer Support Services
Automotive
Travel & Tourism
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