Work experience

• Senior Presales Consultant

  KEYENCE Malaysia

  2024.11-Current

  (2 years)

  3 years 7 months (1 year 6 months) ‣ Strong background in outbound calling, qualifying prospects, and identifying customer needs through structured questioning to generate high-quality sales opportunities. (cold calls and follow-ups) ‣ Consistently met or exceeded daily call targets, appointment-setting goals, and performance KPIs ("Most Skillful Telemarketer in 2nd Half, 2024") ("Best PerformingTelemarketer in FY2025") ‣ KPI-driven Inside Sales professional with hands-on experience using Sales Force Automation (SFA) systems to manage leads, track activities. ‣ Qualified prospects and scheduled on-site or virtual meetings for field sales engineers ‣ Experienced in engaging customers (engineers, plant managers, anddecision-makers) to understand technical needs and application requirements across industries including Manufacturing & Production (Semiconductor,Electronic & electrical, Packaging, Metal), Quality R&D (Medical Devices & Pharmaceuticals, Life Sciences), Other Sector (F&B, Logistic, IT,etc) ‣ Recognized for clear communication, disciplined follow-up, and delivering timely, professional customer service to drive pipeline conversion and long- term relationships.
• Presales Support

  KEYENCE Malaysia

  2022.10-2024.11

  (2 years)

  (2 years 2 months)

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