Work experience

• Senior Operations Manager

  KOM Sdn Bhd

  2020.01-Current

  (7 years)

  Lead manufacturing operations for corrugated packaging production, including production, planning, quality, and process improvement activities. Increased production capacity to 4,500 MT/month through installation of a BHS corrugator, significantly enhancing throughput and revenue capability Drove end-to-end automation (conveyor systems), improving material flow and reducing cycle time Strengthened operational governance through ISOaligned SOP standardization across functions Secured FSC and SMETA certifications, expanding access to international and compliance-driven markets Improved production planning and scheduling, enhancing on-time delivery (OTD) and overall resource utilization
• Operation Director

  Datafield Industries Hong Kong Limited

  2015.05-2019.12

  (5 years)

  Held full responsibility for four manufacturing plants across China and Vietnam, leading cross-functional teams and driving operational excellence across multiple sites. Directed multi-plant operations with end-to-end accountability for performance, quality, and financial outcomes Led greenfield plant setup in Vietnam (2018), managing full lifecycle from establishment to production ramp-up Built a fully automated manufacturing facility in Dongguan (2017), enhancing productivity and process control Reduced defect rates from 200 DPPM to <50 DPPM, achieving 0 DPPM for automotive and medical segments Implemented and maintained IATF 16949, ISO 13485, ISO 9001/14001/18001 systems across operations
• Quality Lean Manager

  MATC Technologies (M) Sdn. Bhd

  2010.06-2015.11

  (5 years)

  Led enterprise-wide Lean transformation and quality system implementation across manufacturing operations. Improved operational efficiency from 95% to 98% through Lean initiatives Reduced process waste from 5% to 2%, driving cost and productivity gains Lowered customer complaints from 7% to 2%, improving customer satisfaction and quality performance Successfully implemented and institutionalized ISO 9001 and ISO 14001 systems
• Production Section Manager

  CSC Steel (M)Sdn. Bhd.

  2007.01-2010.06

  (3 years)

  Managed high-volume steel manufacturing operations with ~RM120M annual turnover. Increased production output from 35,000 MT to 45,000 MT/month. Reduced defect rates from 8% to 1%. Implemented real-time SPC and ERP systems, enhancing process control and visibility.
• Planning & Warehouse Senior Executive

  ORNASTEEL ENTERPRISE CORPORATION (M) SDN BHD

  2000.06-2005.12

  (6 years)

  Led production planning, ERP implementation, and inventory optimization initiatives. Delivered RM120K annual cost savings through inventory optimization. Eliminated delivery errors via barcode system implementation.

Educational experience

• Universiti Utara Malaysia

  MBA, Business Administration and management, general

  2009.09-2012.09

  (3 years)
• Universiti Utara Malaysia

  in Public Management

  1997.09-2000.09

  (3 years)

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