Nurma
FemalePre-sales technical supportLive in IndonesiaNationality
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Work experience
Presales Technical Support
PT FPT Metrodata Indonesia2024.11-Current(a year)(1 tahun 1 bulan) As a Presales Professional, I play a strategic role in supporting the sales and business development teams by providing deep technical expertise, crafting solution, conducting product demonstrations, and assisting in proposal development. I work closely with clients, and internal teams, to ensure the alignment of proposed solutions with business objectives and technical requirements. a. Technical and Solution Support - Analyze client requirements and design tailored solutions that align with their business needs. - Provide in-depth technical consultation to clients and internal stakeholders. - Stay updated on industry trends, emerging technologies, and competitor offerings. b. Proposal Development & Documentation - Prepare and contribute to technical proposals, RFPs, and RFQs. - Ensure documentation is aligned with client expectations and internal compliance standards. - Maintain a repository of reusable technical content and case studies. c. Product Demonstrations and Presentations - Conduct product and solution presentations tailored to client needs. - Assist in delivering Proof of Concept (PoC) and solution demonstrations. - Address client inquiries and provide insights into how the solution meets their business objectives. d. Collaboration and Coordination - Work with internal teams including sales, technical, and project management to ensure seamless project transitions. - Support customer meetings and discussions to clarify technical details.Pre-sales Support Associate
Mitra Integrasi Informatika, PT2024.01-Current(2 years)(1 tahun 6 bulan) I specialize in bridging the gap between technical cybersecurity solutions and business needs. With a strong foundation in cybersecurity principles and technologies, I assist sales teams in delivering tailored security solutions to meet client requirements. My ability to translate complex security concepts into clear, value-driven solutions enables clients to make informed decisions regarding their cybersecurity strategies.
Educational experience
of Brawijaya
Sistem Informasi2019.01-2021.01(2 years)University of Brawijaya
Managemen Informasi bisnis dan Multimedia2014.01-2017.01(3 years)
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