Work experience

• Technical Sales Manager (Digital Reactive Ink)

  Archroma

  2021.11-Current

  (4 years)

  Lead digital printing Section & focused on market demands. Coordinate with R&D and Production Team. Perform diagnostic tests, calibrations, adjustments, and software updates on the equipment. Troubleshoot and resolve technical issues, remotely or on-site, in a timely and professional manner. Document service activities, customer feedback, and recommendations in service reports. Communicate with customers and supervisors regarding service status, issues, and solutions. Provide technical support and guidance to customers for smooth printing. Ensure compliance with safety regulations and company policies. Achieved a customer satisfaction regarding Ink performance and Quality. Received recognition for outstanding performance and customer service.
• Technical Sales Manager

  KISCO

  2019.04-2021.10

  (3 years)

  (2 years 7 months) Lead Digital Printing Section. Focused on Market Demands. Coordinate with R&D and Production Team. Trouble Shooting at Site, for inks installation or Complaint. Helping Customer/Clients Pre & Post Process for Digital Print. Profiling and Making a Color Gamut for RIP Software’s. Look after Testing protocols and Quality for Inks Requirement. Report to Management all related feed backs and discuss about targets and plans.
• Digital Print Manager

  Al-Karam Textile Mills Pvt. Ltd.

  2013.01-2019.03

  (6 years)

  (6 years 3 months) Led dedicated operating team, ensuring smooth day-to-day operations of the print department. Oversaw the entire production process, from scheduling jobs to final quality control and installation. Managed stock levels and ordered consumables to maintain uninterrupted production. Collaborated with internal teams and external partners to prepare jobs to the highest quality standard. Operated and maintained production machinery to meet production demands. Resolved production issues by proactively using problem-solving skills and own initiative. Effectively multitasked between machine operation, job preparation, and staff management.

Educational experience

• Mono Technical Institute landhi Karahi

  Textile Science

  2009.10-2012.10

  (3 years)

  Diploma in Textile Dyeing & Printing

Languages