Muhammad

Sales Lead CX /dx
MaleSales Manager/SupervisorLive in IndonesiaNationality
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Work experience

  • sales manager

    TMS-Consulting
    2025.04-Current(4 months)
    Engage with potential clients to demonstrate the value and capabilities of Tableau’s data analytics and visualization platform. Identify customer needs, conduct product presentations, and create tailored solutions to address specific business challenges using Tableau. Build and maintain long-term relationships with existing and new clients, ensuring successful adoption and deployment of Tableau. Oversee the entire sales cycle from lead generation, proposal creation, negotiation, to closing deals. Work closely with pre-sales engineers, consultants, and product experts to ensure smooth onboarding and integration of Tableau solutions. Monitor industry trends, competitor offerings, and market needs to position Tableau as the leading BI solution. Provide customers with product training and resources to ensure they derive maximum value from Tableau’s tools and features.
  • Sales Lead CX /dx

    Unwired Logic
    2022.03-2025.03(3 years)
    Led sales strategy for a diverse portfolio of enterprise software solutions, including Zendesk, ClickUp, project management tools, IT services, and Litecard, targeting mid-to-large enterprises across APAC Managed a portfolio of 5–10 high-value clients, overseeing contracts worth over USD 2 million, focusing on CX, DX, and operational efficiency solutions Drove a 2× increase in qualified leads and meetings booked across APAC by leveraging CRM tools and implementing targeted outreach strategies Delivered tailored, consultative sales presentations, aligning solutions like Zendesk (CX platform), ClickUp (project management), and Litecard (loyalty programs) with client business needs Negotiated and closed multi-million dollar contracts, consistently surpassing sales targets and improving client retention through proactive relationship management Collaborated with cross-functional teams to ensure seamless product implementation and ongoing support, enhancing client satisfaction and driving
  • Account Executive

    Multiplier
    2021.01-2022.01(a year)
    Communicating with clients and gathering information about a project’s scope, budgets and timelines Meeting with other executives to discuss clients’ project goals, progress and outcomes Developing budgets and timelines for clients and the company they work for Coordinating teams to meet project milestones Reporting and recording all sales activities in a web-based CRM system Qualifying inbound and Outbound leads and prospects via phone and email Organizing regular client meetings to ensure excellent customer service Prospecting new sales by cold calling businesses Preparing and presenting proposals and bids Negotiating terms and conditions with clients Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results Uncovering and understanding a company needs Attending trade shows and hosting customer events
  • Senior Account Executive

    Emerhub
    2018.06-2021.05(3 years)
    Overseeing a team of account executives to ensure that sales objectives are achieved. Setting reasonable sales quotas to be achieved by the sales team. Developing long-lasting relationships with new customers. Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products and services fulfill those needs. Developing solid sales proposals to convince potential and existing customers to purchase company products and services. Collecting customer feedback to determine product and service shortfalls. Attending trade shows and hosting customer events

Educational experience

  • University of Indonesia

    Arts Criminology
    2011.09-2018.07(7 years)

Languages

Indonesian
Native
English
Proficient
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