Work experience

• Operations Manager

  Marta Baja Sejahtera

  2025.07-Current

  (10 months)

  Conducted daily operational management of business with a crisp focus on data-centric decision making and process optimization. collation, monitoring and analysis of operational data to identify and understand trends, measure performance and initiate improvements. Generated actionable strategies in making efficiencies, cost reductions and increasing business growth by partnering with management to translate insights into practice. • Collected and analyzed operational data to track KPIs, identify bottlenecks, and optimize workflows. • Developed reports and dashboards to provide management with actionable insights for strategic planning. • Used data to forecast resource needs, improve efficiency, and support cost- control initiatives. • Standardized processes and implemented SOPs based on data analysis to improve consistency and performance. • Collaborated with cross-functional teams to integrate data insights into decision-making and long-term planning. • Ensured compliance and quality standards through continuous monitoring of performance metrics.
• AI Evaluator

  Outlier

  2024.10-Current

  (2 years)

  (1 year 2 months) • Evaluated and provided feedback on AI-generated content to ensure accuracy, relevance, and alignment with human-like responses. • Assessed the quality of language, grammar, coherence, and contextual appropriateness of AI outputs. • Identified errors or inconsistencies in AI responses and provided detailed annotations or corrections. • Collaborated with cross-functional teams by offering insights to improve AI training datasets and model performance. • Conducted tasks such as rating responses, categorizing content, and testing AI models based on predefined guidelines and evaluation metrics.
• Presales Support

  PC24 Telekomunikasi Indonesia

  2021.03-2023.10

  (3 years)

  (2 years 8 months) • Contributed to a 4% increase in company revenue in 2021 by managing product pricing strategies. • Collected, managed, and analyzed finished and raw data from quotation requests received via email. • Prepared weekly and monthly reports to track and monitor the number of quotations. • Assisted project managers in securing projects through effective communication and price negotiation with customers. • Supported the development and implementation of strategies for cost savings and resource optimization.

Educational experience

• Universitas MH Thamrin

  Public Health

  2015.08-2019.10

  (4 years)

Certificates