Summary

Work experience

• Graphic Designer

  Baycoms Africa

  2021.09-2023.01

  (a year)

  Installed and configured hardware and software systems, ensuring optimal functionality and security for over 100 workstations within a fast-paced corporate environment. Diagnosed and resolved network connectivity issues, utilizing advanced troubleshooting techniques and collaborating with cross-functional teams to minimize downtime and maximize productivity. Conducted regular system maintenance, including updates, patches, and backups, resulting in improved system performance and reduced vulnerability to cyber threats. Provided comprehensive technical support to end-users, delivering timely resolutions to hardware and software problems, and delivering training on best practices to enhance user proficiency and minimize future issues.
• IT Technician

  Magna Systems Technologies

  2021.09-2023.01

  (a year)

  Installed and configured hardware and software systems, ensuring optimal functionality and security for over 100 workstations within a fast-paced corporate environment.

Educational experience

• Google

  Fundamentals of Digital Marketing

  2022.04-2022.04

  Learnt how to promote brands and connect with potential customers using the internet and other forms of digital communication. This includes not only email, social media, and web-based advertising, but also text and multimedia messages as a marketing channel.
• INSTITUTE OF ADVANCED TECHNOLOGY

  Certified Ethical Hacking

  2021.05-2021.09

  (5 months)

  Learning skills and tools that hackers use to break into phones, laptops and servers. Learning how to identify an infected machine and give appropriate response in respect to the type of the attack.

Languages

Certificates