Work experience

• HVAC Installer / Plumbing Installer

  American Rooter - Caldwell

  2025.01-Current

  (a year)

  Interpret blueprints, drawings, and specifications to plan and install HVAC systems according to industry standards and local codes. Install water supply lines, drainage systems, and venting, ensuring all systems meet safety and regulatory standards. Diagnose issues with HVAC systems using various diagnostic tools, troubleshoot mechanical and electrical problems, and resolve issues promptly. Install and connect ducts, pipes, and electrical components according to codes and specifications. Install, repair, and maintain plumbing systems, including pipes, fixtures, and water heaters for residential properties.
• HVAC App Salesman

  MyProHelper - Remote

  2024.10-2025.01

  (4 months)

  Provides support and HVAC expertise to assist with app’s latest developments and updates. Conducts app demonstrations to prospects by explaining the app’s features. Initiates inbound cold calls to residential and commercial prospects, generating an average of 30-50 calls per day. Skilled in creating follow-up emails to nurture leads.
• HVAC Service Technician / Sales

  Right Now Heating and Air - Caldwell

  2024.08-2024.10

  (3 months)

  Identified issues with heating and cooling units and performed necessary repairs and preventative maintenance for each unit. Diagnosed system malfunctions and used advanced diagnostic tools and techniques to troubleshoot units. Conducted system inspections to ensure proper airflow, refrigerant levels, and electrical components. Educated clients on energy efficiency and maintenance requirements to extend the lifespan of their HVAC equipment. Collaborated with team members and customers to ensure complete satisfaction and resolve any technical issues. Provided recommendations to customers for system upgrades or energy efficiency improvements. Documented service activities, including parts used, system performance and time spent on each task. Collected payments on-site from clients after services were complete.
• HVAC Lead Installer

  Triton Air

  2023.06-2024.08

  (a year)

  Installed HVAC equipment while following safety requirements, company standards, and manufacturer specifications. Troubleshot and identified any issues with HVAC systems and promptly resolved any malfunctions. Served customers by analyzing work orders, followed daily travel schedules, listened to customer concerns, performed designated work, and proactively solved problems. Cooperated with other departments to continually improve the process and flow of information. Requested necessary parts & equipment needed to successfully complete each installation/service call.
• HVAC Technician/Sales/Install

  DLS HVAC

  2018.12-2023.06

  (5 years)

  Worked with customers to assess their needs and provide high quality service and solutions specific to each individual job. Used excellent communication skills, problem-solving, and strategic tactics to build trust with the customers and increase sales of HVAC products. Tested, troubleshot, and repaired units by assessing and diagnosing equipment to help increase longevity on each system. Used a variety of hand and power tools to assemble, mount, repair, troubleshoot, and clean units.

Educational experience

• Orange Coast College, Costa Mesa, CA

  Associates Degree in Liberal Arts

  2015.08-2018.12

  (3 years)

Languages