• Responsible in supervising the Bellman and Doorman’s daily performance to ensure the smooth operation • Act as the first point of contact between guests and hotel. Answer guest inquiries, • Provide information regarding activities, places of interests and other similar spots intended for guests or patrons. • Monitor and help guests on the guest transportation bookings, especially promote hotel transportation to maximize transportation revenue. • Upheld Forbes-standard service excellence and company values.

• Responsible for serving food and beverages to guests’ restaurant, venues or catering events. • Handle hotel event set up solo function and all types of function events.

bachelor of Science Hotel and Restaurant Management