Work experience

• Concierge Clerk

  MARCO POLO ORTIGAS MANILA

  2015.07-Current

  (10 years)

  • Responsible in supervising the Bellman and Doorman’s daily performance to ensure the smooth operation • Act as the first point of contact between guests and hotel. Answer guest inquiries, • Provide information regarding activities, places of interests and other similar spots intended for guests or patrons. • Monitor and help guests on the guest transportation bookings, especially promote hotel transportation to maximize transportation revenue. • Upheld Forbes-standard service excellence and company values.
• Banquet Waiter

  CROWNE PLAZA MANILA GALLERIA

  2014.09-2015.02

  (6 months)

  • Responsible for serving food and beverages to guests’ restaurant, venues or catering events. • Handle hotel event set up solo function and all types of function events.

Educational experience

• ABE INTERNATIONAL BUSINESS college

  hotel and restaurant management

  2010.03-2014.06

  (4 years)

  bachelor of Science Hotel and Restaurant Management

Languages