Work experience

• Customer Service

  Laguindingan Airport

  2024.11-2025.04

  (6 months)

  Assisted in passenger check-in and boarding processes, ensuring efficient customer service. Observed and supported airline ground staff in handling baggage, security procedures, and gate operations. Provided information and assistance to travelers, promoting customer satisfaction. Maintained cleanliness and orderliness of airport lounges and counters. Gained hands-on experience in front-line airport operations, customer relations, and administrative tasks. Participated in daily briefings and followed safety and security protocols.

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