Kaur Dhupia
FemaleSales representativeLive in ThailandNationality
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Work experience
Digital Sales Specialist (AWS)
SoftwareOne Thailand2024.04-Current(a year)From 01 April 24 - Present Job Responsibilities: Generate and qualify leads in support of AWS sales engine Drive outbound activity via calls, emails, social and other media Identify prospect needs and suggest appropriate products and services Drive lead generation process, support marketing campaigns Manage, coordinate, and prioritize leads efficiently and qualify opportunities and transition toInside Sales Representative
Noventiq Thailand2023.07-2024.03(9 months)From 10th July 23 – 29th March 24 Job Responsibilities: Convert pre-qualified leads and generate new business with existing customers for Microsoft and non-Microsoft Businesses (AWS, Google, Adobe, etc.) Connect with existing customers for their monthly/annual renewal. Convince customers to migrate to Cloud services.Language Specialist (CS)
Majorel India Pvt. Ltd. (Bertelsmann Marketing Services India Pvt. Ltd.)2023.03-2023.06(3 months)Job Responsibilities: In charge of customer service chat process Assisting passengers and drivers with their queries and complaints Managing escalations and closing after investigation Keeping the accounts updated for both passengers and drivers Meeting daily and weekly targetsLanguage Specialist (CS)
Majorel India Pvt. Ltd. (Bertelsmann Marketing Services India Pvt. Ltd.)2022.02-2022.07(5 months)Job Responsibilities: In charge of customer service chat process Assisting passengers and drivers with their queries and complaints Managing escalations and closing after investigation Keeping the accounts updated for both passengers and drivers Meeting daily and weekly targetsSubject Matter Expert (For Microsoft)
Denave India Private Limited (Noida, India)2019.11-2022.01(2 years)at Denave India Private Limited. Job Responsibilities: Maintain and grow sales relationships with existing Microsoft clients-Thailand market. Assess clients' needs, and recommend or assist in the selection of appropriate services provided by Microsoft. Provide input into different features of cloud subscriptions and on-premise software tailored to suit clients' needs Consult with clients for challenges faced to resolve problems and to provide ongoing sales. Develop and maintain technical product or service knowledge to explain features to clients and answer questions about Microsoft services Managing team as a leader in guiding them to achieve their target.Senior Associate- Reservation Sales (Thai Language)
Praxis Services Pvt Ltd2019.07-2019.11(5 months)From 1st July-31st Oct 2019 Job Responsibilities: Responsible for Reservations of Soneva Kiri Answer client queries related to the charter flight and their villa bookingsTele Account Manager and Trainer
Denave India Private Limited2015.10-2019.06(4 years)(For Microsoft) at Denave India Private Limited. Job Responsibilities: Maintain and grow sales relationships with existing Microsoft clients Assess clients' needs, and recommend or assist in the selection of appropriate services provided by Microsoft. Provide input into different features of cloud subscriptions and on-premise software tailored to suit clients' needs Consult with clients for challenges faced to resolve problems and to provide ongoing support Develop and maintain technical product or service knowledge to explain features to clients and answer questions about Microsoft services Train new employees on different Microsoft Agreements and Services provided
Certificates
Microsoft 365 Certified – Fundamentals
Issued on 27 October 2020
Certification Number: H552-2881
Microsoft Certified: Azure Fundamentals
Issued on 27th September 2021
Certification Number: H978-3104
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