Work experience

• Housekeeping Supervisor

  Fairmount Mt

  2023.07-Current

  (2 years)

  • Supervise a team of 20+ housekeeping staff, ensuring adherence to cleanliness and safety standards. • Implement streamlined cleaning protocols, reducing room turnaround time. • Conduct regular inspections to maintain high quality guest room and public area conditions. • Train staff in proper sanitation practices, equipment use, and customer service techniques. • Manage inventory of cleaning supplies and linens, optimizing costs while maintaining stock levels. • Collaborate with front office to address guest requests and resolve housekeeping related issues promptly.
• Public Area Attendant

  Fairmount Mt

  2023.04-2023.07

  (4 months)

  • Maintained cleanliness of lobbies, restrooms, and other public spaces to uphold hotel standards. • Assisted guests with inquiries and provided directions, enhancing their overall experience. • Reported maintenance issues and replenished amenities in public areas.
• Housekeeping Supervisor

  Igitego Group of Hotels

  2018.07-2022.12

  (5 years)

  • Oversaw daily housekeeping operations for a 100room property, ensuring timely room readiness. • Developed staff schedules and assigned tasks to maximize efficiency. • Monitored compliance with health and safety regulations, reducing incidents. • Coordinated with maintenance for repairs and deep cleaning projects.

Educational experience

• Alison College

  Hospitality and Tourism Management

  2023.01-Current

  (3 years)

  Basics of hotel and Tourism
• Kenya Institute of management

  Human Resource Management (In Progress)

  2022.01-2023.01

  (a year)

  Fundamentals of Human Resource Management

Languages