Work experience

• Customer Service Representative

  TTEC Holdings, Inc. - CVS Retail Pharmacy

  2022.01-2022.03

  (3 months)

  (Work from Home) (Seasonal Account) Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Setting up an appointment for their vaccination and Covid test.
• Data Encoder / Estimation Support

  Burhani Glass Factory LLC.

  2018.07-2021.07

  (3 years)

  Making Proforma Invoice/Quotation. Responsible for maintaining accurate dimensions, quantity and glass specification. Preparing CAD files if necessary. Coordinating with Sales Department and Technical Department regarding the specifics of the project.
• CAD Operator

  Alpha and Tango Surveying Services

  2012.12-2018.03

  (5 years)

  Responsible for maintaining accurate drawings and quality standards on all projects. Coordinating with geodetic engineers, land surveyors and clients regarding the specifics of the project. Design and lay-out lot subdivisions and prepare lot survey plans such as subdivision, consolidation-subdivision, verification and resurvey plan using AutoCAD.
• Customer Service Representative

  IQOR Philippines Inc.

  2011.04-2012.01

  (10 months)

  Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Educational experience

• National College of Science &technology

  Communication

  2012.06-2017.10

  (5 years)

  Bachelor of Arts in Communications

Languages