Joseph's Resume

Joseph

Network Engineer

Male

30 y/o

Network/Information Security Network Engineer

Live in Kenya

Nationality Kenya

Network Engineer
Co-operative bank of Kenya
2024.11-Current
(a year)
•Monitored enterprise network performance using SolarWinds and Zabbix to ensure optimal SLAs and peak efficiency. •Developed and enforced network security policies utilizing Cisco ASA, FTD, Checkpoint, and Cisco ISE, aligning with industry best practices. •Configured and maintained firewalls (Cisco ASA, FTD, Checkpoint) to safeguard the network infrastructure and optimize performance. •Planned and deployed Huawei SD-WAN solutions to enhance network reliability, security, and overall performance across multiple locations. •Led system upgrades and patch management for Cisco devices, ensuring consistent improvements in security and operational efficiency. •Managed voice and video communication systems including Cisco Unified Communications Manager and Avaya for seamless integration with the enterprise network. •Troubleshot and resolved network issues using advanced monitoring tools, effectively minimizing downtime. •Coordinated cross-functional teams on network and voice infrastructure projects, ensuring critical deadlines were achieved. •Researched and integrated emerging technologies to bolster network security and efficiency.
Lead, Network Operations and Support
Old Mutual Kenya
2024.03-2024.11
(9 months)
•Managed and supported LAN, WAN, Wireless LAN, IP Telephony, Contact Center, and firewall systems to ensure robust network operations. •Conducted routine maintenance and applied patches to uphold network health and peak performance. •Administered security appliances including Cisco ISE, Checkpoint firewall, and Portnox, reinforcing the overall security framework. •Oversaw wireless network administration with Cisco Wireless Controller and Cisco Meraki to guarantee reliable connectivity. •Negotiated and maintained vendor support agreements for efficient network management. •Ensured continuous availability of network resources for both on-premise and cloud infrastructures. •Supported regional teams by promptly addressing escalations and leading key project initiatives. •Managed network capacity planning, including bandwidth upgrades and optimization efforts. •Planned and executed capacity adjustments cost-effectively while maintaining operational continuity. •Collaborated in the secure design, deployment, and management of MPLS networks and connectivity. •Implemented and maintained automated network monitoring and reporting technologies to enhance operational oversight.
Network Support Officer
Bank of Africa Kenya Ltd
2022.09-2024.03
(2 years)
•Spearhead the optimization and maintenance of the Bank's network security infrastructure, ensuring optimal functionality and resilience against cyber threats. •Monitor and manage network devices to guarantee availability for both internal and external access, mitigating potential security risks. •Proactively identify and resolve issues affecting both Wide Area Network (WAN) and Local Area Network (LAN) security devices, implementing preventive measures. •Administer and maintain VOIP systems, including Call Manager and Contact Center, to ensure secure and efficient communication capabilities. •Oversee WI-FI administration and maintenance, implementing security protocols to safeguard wireless network connectivity. •Track and manage software and firmware versions, executing timely upgrades to the latest stable releases to enhance security posture. • Provide integral support in the administration of security appliances, including Cisco ISE, Cisco ASA, BIG-IP, and Fortigate, contributing to the overall security framework.
Information Communication Technology Personnel
Kenya Rural Roads Authority
2019.10-2020.10
(a year)
• Deploying, configuring and maintaining ICT systems and databases, including networks, servers and telecommunications; • Developing and coordinating network security measures to ensure the efficiency of the ICT infrastructure; • Supporting the Road Management Systems (RMS), in addition to inputting road quantities and progress reports for road projects through the system; • Providing timely and quality service delivery technical support and advice to users • Setting up workstations with computers and necessary peripheral devices (routers/switches) • Maintaining inventory of ICT equipment, hardware and software
ICT Supervisor
The Kenya National Bureau of Statistics
2019.07-2019.09
(3 months)
• Training Content Supervisors and ensuring that Enumerators are well trained; • Working with the Content Supervisors to ensure that the census enumeration starts at the agreed time in the assigned supervision areas; • Carrying extra census equipment/materials to be given to the Content Supervisors in case of emergencies; • Providing technical support on ICT issues to Content Supervisors and Enumerators in their area of supervision;
Web developer and Designer
Simcy Creative
2017.09-2018.02
(6 months)
• Back-end development of systems using PHP and Laravel • Front-end development using bootstrap, Javascript, Jquery, HTML • Database management • System testing • Web hosting and deployment • Wordpress development and maintenance. • API Programming • Search Engine Optimization • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Network/Systems Administrator Intern
Sprinkler Limited
2017.04-2017.06
(3 months)
• Monitoring network performance to determine whether adjustments need to be made. • Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices. • Assisting the IT department with various IT-related upgrades, projects, and tasks. • Quickly responding to network outages. • Participating in Team Meetings as required. • Communicating technical information to IT staff members. • Performing server backups and maintaining offsite tape storage.