Work experience

• Pre-lending Trainer

  Kenya Private Sector Alliance (KEPSA SME)

  2024.02-2024.08

  (7 months)

  · Designed and delivered modular training sessions in English and Swahili, enhancing comprehension for 100+ SMEs. · Evaluated participant feedback, rewriting and refining learning materials for clarity and cultural relevance. · Provided continuous post-training support, strengthening client communication and knowledge retention.
• Business Mentor

  Young Africa Work-Kenya & Equity Group Foundation

  2022.10-2023.08

  (a year)

  · Mentored SMEs through tailored communication strategies, using Swahili to bridge cultural and business understanding. · Facilitated workshops on financial and business processes, ensuring content was linguistically and culturally accessible. · Collected and analyzed structured feedback, improving delivery and refining materials.
• Trainer & Communicator

  National Agricultural and Rural Inclusive Growth Project

  2019.10-2022.05

  (3 years)

  · Developed and delivered Swahili-language training for 200+ rural agribusinesses. · Translated complex technical content into clear, culturally relevant Swahili communication. · Evaluated participant responses and adapted training materials for accuracy and clarity.
• Business Developer

  Lions Heart Retail

  2016.01-2019.08

  (4 years)

  · Conducted market research and communicated findings to diverse stakeholders in both English and Swahili. · Developed culturally nuanced customer engagement strategies, improving onboarding and retention.

Educational experience

• Brentwood Open Learning College

  Resource Management

  2020.01-2023.08

  (4 years)

  Certified for human resource management
• Sydney School of Business & Technology

  Planning

  2021.07-2022.07

  (a year)

  Obtained certification in financial planning
• Kenyatta University

  Bachelor of Arts (Economics)

  2011.01-2015.04

  (4 years)

  Obtained a bachelor of Economics

Languages