Work experience

• Business Consultant

  Mclink Asia Pte Ltd

  2025.03-Current

  (a year)

  With hands-on experience in SAP Business One support and a certified SAP B1 10.0 consultant, I have transitioned into a Business Consultant role at McLink Asia (Parent Company of MPS Solutions Pte Ltd). In this role, I do more than just provide technical support—Iwork closely with clients to understand their business operations and offer strategic, tailored SAP solutions. My responsibilities include: • Consulting clients on SAP Business One implementation and best practices. • Analyzing business workflows and recommending optimized system setups. • Conducting training sessions for end-users to ensure smooth adoption. • Providing post-implementation support and troubleshooting. • Collaborating with internal teams to deliver high-quality service aligned with client goals. I aim to bridge the gap between business needs and technology, helping SMEs unlock the full value of their ERP systems.
• Associate Techno-Functional Consultant for SAP Business One

  MPS Solutions Pte Ltd

  2024.10-Current

  (2 years)

  Conduct presales demonstrations, showcasing the functionalities and benefits of SAP Business One to prospective clients. Provide timely and effective support to customers by diagnosing system errors, troubleshooting issues, and delivering practical solutions. Train end users to enhance their understanding and proficiency in utilizing SAP Business One, ensuring successful adoption of the system. Collaborate in system testing to ensure the delivery of high-quality solutions tailored to client requirements. Maintain a high level of professionalism and adaptability while managing multiple priorities and client engagements. Able to help customers update their desired layout reports.
• Junior Data Analyst

  CapBay

  2023.11-2024.05

  (7 months)

  Utilized SQL to extract, transform, and load (ETL) data from various sources, ensuring data integrity and optimizing query performance. Developed automated workflows using py-typer to integrate Google Sheets for real-time data updates and collaboration.
• Data Scientist (Credit Risk)

  Pilot Multimedia

  2022.10-2023.01

  (4 months)

  Collaborated with cross-functional teams to handle end to end implementation of model development project Successfully created credit risk scorecard for both Personal Loans and Microfinance Loans

Educational experience

• Universiti Tunku Abdul Rahman

  2020.09-2023.06

  (3 years)
• Universiti Teknologi Malaysia

  Foundation Programme

  2019.05-2022.05

  (3 years)

Certificates