
Irfan
E-commerce Business Dev
35 y/oBusiness Manager/SupervisorLive in IndonesiaNationality Indonesia
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Work experience
Business Development
Business Development2017.10-Current(9 years)years 6 months Shopee Internasional Indonesia|Jakarta Raya,Indonesia Specialization E-commerce Position Level Staff (non-management & non-supervisor) Monthly Salary IDR 25,400,000 • Grow sellers and brands in the EL Category • Contribute to Computer Category in marketplace • Helping to set marketing campaign plan for sellers (importer, SMB sellers and local brand) • Propose to barter marketing assets with brand/sellers • Help sellers to solve all problem day to day in platformManagement
Joint Business Plan2016.09-2017.09(a year)Pitch a new feature for seller, help seller to maximize the feature Key Account (Vendor Relation) - Mobile Accessories 1 year 1 month Lazada Indonesia|Jakarta Raya,Indonesia Specialization Sales - Retail/GeneralManagement
Lazada.co.2015.03-2016.09(2 years)Position Level Staff (non-management & non-supervisor) Monthly Salary IDR 8,000,000 • Contribute for electronics category • Growing sellers & brands in electronics accessories (handling around 25-30 active sellers in each period) • Breakdown the target for each seller, based on product (headset, charger, power bank, case, etc that related with Mobile & Tablet) • Propose for package for marketing or using merchant resources • Give suggestions and insight to sellers to get good item to sell • Help sellers to solve all problem in marketplace (commercial and operational itself) • Build good relationship with sellers Marketplace Operation - Team Leader 1 year 7 months Specialization Logistics/Supply Chain Position Level Supervisor/Coordinator • Coaching, Training, Analyzing and Resolution • Promoted to be the team leader for Marketplace Operation • Achieved 2 times (2015 & 2016) in row as the best ventures of Lazada based on CSAT level • Achieved CSAT Level above 91% (yearly accumulated score ) • Running “New SLA Project” to solve the problem within 24 hours • Coaching, brief and breakdown the backlog for 32 people that handing return, finance, shipping fee disperancies, order fulfilment, and 3PL in Marketplace • Trained >1000 active sellers about operational processManagement
Lazada.co.2014.09-2015.02(5 months)Marketplace Operation - Analyst 6 months Specialization Logistics/Supply ChainPartner
Support Center2013.12-2014.08(8 months)Position Level Staff (non-management & non-supervisor) Monthly Salary - To make sure that merchant can fulfil the orders - Helping the merchant to get a way about effectivity in operation - Warn the seller about their breaching order Business Development - Activation for Groceries 9 months PT Intrasari Raya - Subsidiary of Godrej Indonesia|Jakarta Raya,Indonesia Specialization Marketing/Business DevelopmentArea Manager
2013.05-2013.11(6 months)Role Business Development Position Level Staff (non-management & non-supervisor) Monthly Salary IDR 4,500,000 • Efficiency with <3% ROI for GT promotion program (paretto deals, SPG, etc.) • Analyzed salesforce performance, based on SKU’s sold, revenue and visit per day • Held the biggest event program for salesforce (Best Salesman, Best Supervisor, BestEvent Management
PT Bakrie Swasakti Utama2011.06-2011.09(3 months)months PT Intrasari Raya - Subsidiary of Godrej Indonesia|Jawa Barat,Indonesia Specialization Sales - Retail/General Role Sales Executive Position Level Less than 1 year experience Monthly Salary IDR 4,000,000 - Smart Sudirman Training (sales flow) - Act as Salesman - Act as Sales Supervisor - Act as Key Account Executive Promotions-Intern Industry Property/Real Estate Specialization Marketing/Business Development Position Level Less than 1 year experience Monthly Salary IDR 2,000,000 Joined in BSU as Intern staff, that focus on Below the line team. Made some project such as: - Exhibition in mall or big events - Open House in Marketing Office. Also reviewed competitor promotion activities.
Educational experience
Bakrie University
Management0001.01-2013.02(2012 years)CGPA 3.53/4 Full Scholarship
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