Summary

Work experience

• Translator

  Belhaj Traders Misurata Libya

  2018.07-2020.03

  (2 years)

  Monitored and responded to customer inquiries in multiple languages. Was dealing with International Companies through onling mails live calls meetings translating all those from Arabic to nglish and from English to Arabic. That includes companies like Sipar P.V.C (from Italy) Teksan Jenerator (from Istanbul Turkey) Staffer {Italy). Visited to Istanbul for meetings with Staffer and Teksan and handeld all the meetings and trenslated them by myself by creating there reports. July / 2018 Till February /2020 Monitored and responded to customer inquiries in multiple languages. Was dealing with International Companies through onling mails live calls meetings translating all those from Arabic to nglish and from English to Arabic. • That includes companies like Sipar S.R.L (from Italy) Teksan Jenerator ( from Istanbul Turkey) Staffer (Italy). Visited to Istanbul for meetings with Staffer and Teksan and handeld all the meetings and translated them by myself by ceating there reports. M arch/2020 Till September/2021 Was handling Medkon Lines franchise in Libya ( Misurata) and handling their operation department. Collecting all the Information’s from Vessels from (Barcelona, Madrid, Algeria, Egypt, and Istanbul,Evyap and Izmir Turkey ports) all were corning to Misurata libyan port, I use to collect the informations to the port and Captain of vessels, providing all the documents information’s to the captain and crew of Vessel. all were coming to Misurata Libyan ports and supply the information’s to the port and Captain of vessels, providing all the containers information’s to the captain and crew of Vessel. Collecting and providing all the documentation from and to the customers and all these were done in both English and Arabic languages. July / 2022 Till May /2023 Utilized customer feedback to improve existing products and services, Resulting in increased customer satisfaction Was working in Talabat campaign as a English Arabic speaker in Written as well.
• Branch Manager

  Adeer Shipping Company Misurata Libya

  2015.06-2018.06

  (3 years)

  • Implemented advanced analytics techniques such as linear and logistic regression to identify correlations and predict outcomes. I was handling shipping line from Turkey (Istanbul and Izmir port toAlkhums. Misurata and Tripoli Libyan ports). Operating all the things bill of lading accounts and handling customers all by myself. Details:
• Office Administrator

  H.R Alrobban Company Misurata Libya

  2008.06-2015.05

  (7 years)

  AUGUST 2008 Till MAY 201S with an impressive background specializing in administrative work and office support. Also I had superiority in few languages (English, Arabic. Urdu, Pashto) all I can speak fluently as well can write (type). • Developed and maintained a glossary of terms to ensure consistent translation of specialized vocabulary • Provided translation support to international clients and customers • Monitored and responded to customer inquiries in multiple languages • Greeted customers in a friendly and professional manner • Utilized sales techniques and strategies to build customer relationships and close sales, resulting increase in sales • Worked with project managers to develop and implement strategies for cost savings and resource optimization

Educational experience

• Mind bridge

  Customer Services

  2022.06-2023.05

  (a year)

  Arabic English speaker
• Medkon Lines

  Operation

  2020.02-2021.08

  (2 years)

  Operation Department
• Mahen AL Shamila Institute

  Then got BCS

  2001.07-2005.03

  (4 years)

  Diploma
• Tripoli School and college

  Got FSC

  1998.04-2000.06

  (2 years)

  FSC

Languages