As the Office Manager, I spearheaded the successful establishment and strategic business planning of the Rio de Janeiro Regional Office for Latin America and the Caribbean, showcasing exceptional leadership in navigating complex regional operations. Overseeing all facets of the offices functions, including human resources, accounting, procurement, facilities, and local IT operations, I managed a budget of $600K USD. My role as the local advisor on OSF policies for the region involved seamless collaboration with local staff, central departments, and consultants. I played a pivotal role in redesigning operational procedures, influencing OSFs overarching approach to regional offices and local compliance. My innovative initiatives included creating a bi-annual retreat and advisory board event, yielding the first-ever project management toolkit that significantly enhanced cross-unit collaboration, team building, stakeholder engagement, and communication. Pioneering the administrative units inaugural annual work plan tool, I strategically addressed critical gaps, laying the foundation for sustained organizational growth and adaptability. Notably, my contributions played a pivotal role in the expansion of the team from 12 to 20 members and the establishment of offices in Bogotá and Mexico within just three years.

• In closely collaborating with the Performance, Development, and Leadership team, facilitated the integration of the Latin America Program onboarding process with the enhanced experience crafted by the central department. This harmonious resolution not only resulted in a more enriched and positive experience but also served as a testament to a steadfast commitment to enhancing the overarching organizational experience through cross-departmental collaboration.• Participated in the Inclusive Liaison Team, contributing significantly to the development and implementation of Diversity, Equity, and Inclusion (DEI) values and practices within both grant-making initiatives and the internal processes and culture of the Latin America and the Caribbean Program.• Demonstrated effective leadership and strategic planning throughout the relocation and build-out of the Rio de Janeiro Office. For this project of substantial magnitude, with a budgetary allocation of 1.5M USD, I’ve guided a multidisciplinary team of architects, general contractors, and internal OSF departments to achieve the timely and satisfactory delivery of the project, even amid the challenges posed by the pandemic, showcasing adaptability and resilience in navigating complex operational endeavors. • Played a pivotal role in the build-out and setup of the Colombian Office with a budgetary allocation of 1.96M USD, enhancing the design and concept based on the Rio de Janeiro Office experience while demonstrating utmost respect for the local culture and lead.

• In closely collaborating with the Performance, Development, and Leadership team, facilitated the integration of the Latin America Program onboarding process with the enhanced experience crafted by the central department. This harmonious resolution not only resulted in a more enriched and positive experience but also served as a testament to a steadfast commitment to enhancing the overarching organizational experience through cross-departmental collaboration.• Participated in the Inclusive Liaison Team, contributing significantly to the development and implementation of Diversity, Equity, and Inclusion (DEI) values and practices within both grant-making initiatives and the internal processes and culture of the Latin America and the Caribbean Program.• Demonstrated effective leadership and strategic planning throughout the relocation and build-out of the Rio de Janeiro Office. For this project of substantial magnitude, with a budgetary allocation of 1.5M USD, I’ve guided a multidisciplinary team of architects, general contractors, and internal OSF departments to achieve the timely and satisfactory delivery of the project, even amid the challenges posed by the pandemic, showcasing adaptability and resilience in navigating complex operational endeavors. • Played a pivotal role in the build-out and setup of the Colombian Office with a budgetary allocation of 1.96M USD, enhancing the design and concept based on the Rio de Janeiro Office experience while demonstrating utmost respect for the local culture and lead.

• Expertly navigated the complexities of inaugurating the new Rio Office within the dynamic context of pandemic flexibilization. Crafted and executed a seamless plan, skillfully facilitating communication and alignment between local staff expectations, LAC leadership, and the overarching organizational vision. • Orchestrated a highly successful team retreat for 45 staff in the midst of a fluctuating pandemic environment simultaneously with the opening of our office. Striking a delicate balance between health considerations, emotional comfort, and strategic planning productivity, the retreat not only exceeded expectations but also set a benchmark for subsequent events. This comprehensive approach ensured the well-being and engagement of our team while laying the foundation for a forward-looking and impactful collaborative work environment.• Expertly navigated the complexities of inaugurating the new Rio de Janeiro Office within the dynamic context of pandemic flexibilization. Through close cross-department collaboration, I crafted and executed a seamless plan, skillfully facilitating communication and alignment between local staff expectations, Latin America Program leadership, and the overarching organizational vision. Throughout this process, I underscored my unwavering commitment to Diversity, Equity, and Inclusion, exemplifying a strong commitment to these values.• Led the definition of the scope of work and compensation range for the facilities coordinator and the cleaning crew, aligning closely with regional office requirements, staff expectations, and expert guidance from the Facilities central department. This holistic approach ensured that roles and responsibilities were clearly delineated, contributing to operational efficiency and employee satisfaction. The identical model has been replicated and successfully implemented at the Bogotá office.

• Member of the Hybrid Work Group, a forward-thinking initiative that instigates a collective analysis of the future of work, emphasizing a careful consideration of culture development and a strong commitment to Diversity, Equity, and Inclusion values. Our collaborative efforts aim to forge innovative strategies for seamlessly integrating remote and in-person work environments, we aspire to craft a dynamic framework that optimizes productivity, enhances employee experience, and fosters a workplace culture that aligns with our commitment to diversity and inclusivity.• Pioneering the inaugural financial operations audit, in collaboration with the Global Assurance and Risk Advisory team, we navigate this complex undertaking, reinforcing our commitment to excellence and fortifying the financial backbone of the organization.• Implementation of a credit card program for the Regional Office is underway, guided by the Finance department, encompassing strategic partnership selection, regulatory compliance, the establishment of user-friendly online platforms for seamless transactions, and staff training.• Provide effective supervision for the facilities coordinator, receptionist, cleaning crew, local accounting office, and local IT consultant, ensuring the smooth coordination of responsibilities and tasks. This managerial oversight demonstrated a commitment to operational excellence and the well-being of the local team. • Devise, execute, and closely monitor the administrative budget for the Rio de Janeiro regional office, which has undergone a substantial increase from 600k to 4M over the past six years, allocated for events and special projects considering the dynamic regional political and economic landscape and attesting to the successful adaptation and growth of the regional office.

• Directed and executed the scoping and setup of office facilities on five occasions, adeptly tailoring spaces to meet the dynamic needs of the CEO, CFO, and a growing team that expanded from 5 to 18 members. Successfully created a multipurpose environment with a versatile ambiance, accommodating diverse business requirements, preferred working methods, and hours.• Formulated a transformative approach to office operations, devising a comprehensive plan and using new digital platforms that ensured the seamless functioning of office processes and significantly enhanced overall efficiency.• Drove the ongoing development of organizational culture, prioritizing Diversity, Equity, and Inclusion values to establish a positive and inclusive workplace that embraced diverse backgrounds and transcended generational differences.• Contributed substantially to communication plans and cross-functional projects, actively strengthening a sense of community internally and externally.• Coordinated events planning, and management, including the first immersion pilot to replicate the experience in other cities, which resulted in the creation of 6 new organizations throughout Brazil.• Played an important role in supporting the development of new fundraising projects and opportunities, aligning with the organizations growth and sustainability goals.