Ninja Direct Indonesia is an international logistic, freight forwarding, and procurement service company.Responsibilities:1. Sales Strategy Development and Implementation• Developing comprehensive sales strategies to penetrate new markets and expand the customer base.• Executing strategic plans, resulting in a 15% increase in sales revenue within 1 Fiscal Year.• Identifying and capitalizing on emerging market trends to stay ahead of competitors.2. Sales Planning and Forecasting• Developing and executing annual sales plans, aligning with organizational goals and objectives.• Forecasting sales trends, allowing for proactive adjustments to sales strategies.• Collaborating with cross-functional teams to ensure seamless execution of sales plans.3. Client Relationship Management• Building and maintaining strong relationships with key clients, resulting in increased customer loyalty and repeat business.• Conducting regular client meetings to understand their needs and provide tailored solutions.• Implementing customer feedback mechanisms to improve overall satisfaction.4. Team Leadership and Management• Leading and motivated a high-performance sales team to consistently exceed monthly and annual sales targets.• Provided coaching, training, and performance feedback to enhance the skills and capabilities of the sales team.• Implemented effective recruitment strategies to build a dynamic and results-driven sales force.• SME team consist of 6-10 Account Executives, and Find For You (FFY) team consist of 3-5 Account Executives.Achievement:• Successfully achieved 166% for Find For You (FFY) Team in the 3rd month of joining.• Succeeded to grow customer base from zero to 30 customers within 8 months.• Acknowledged as Assistant Sales Manager with 2nd highest (out of 9) percentage of contribution margin in 1st quarter of FY 2024.

Ninja Direct Indonesia is an international logistic, freight forwarding, and procurement service company.Responsibilities:•Collaborating with management on driving Ninja Direct sales strategy for logistic, freight forwarding, and procurement services.•Developing a keen understanding of our key customer segments and their business needs to drive customer value and market competitiveness.•Ensuring sales pipeline remains healthy for monthly basis.•Ensuring productivity of the team through daily tracking of activities and performance.•Coaching, mentoring, and developing Account Executives’ understanding on key sales frameworks and important product knowledge.•Leading the team consist of 6-10 Account Executives.Achievements:•Successfully being recognized as Top 2 Assistant Manager (out of 9) in term of achievement in FY 2023. Contributed team growth up to 20% compared to previous year.•Acted as Speaker in the Import Webinar (in collaboration with Modalku) in 3 different occasions in FY 2023, and successfully generating new customer from this event.•Led the team to achieve more than 100% in January, April, and June 2023.•Contributed team growth 100% in December 2021 compare to Septembers revenue (from Rp 3,5 billion to Rp 7 billion per month).

DHL Express Indonesia is an international express courier service company, in which deliver the goods through airfreight.Responsibilities:•Conducting market research regarding Express Delivery for Export and Import product to identify selling possibilities and evaluate customer needs.•Actively seeking out new sales opportunities through any possible channels, such as telemarketing, customer preference, etc.•Serving customers with related information regarding worldwide export and import regulation.•Looking for minimum 5 new customers every month.•Maintain and develop long-term relationships with new and existing clients.•Achieve 3 main KPIs, namely number of revenue, shipment, and first time buyer (FTB). All targets are set for monthly basis.Achievements:•Achieved 110% for revenue target (Rp 14,3 billion) and 119% for shipment target until YTD August 2021. •Contributed 20% growth for revenue and 26% growth for shipment until YTD August 2021.•Hunter of the month in August 2020 (gained 10 new customers).•Most Revenue of the month for Revenue in February 2021.•Maintained 135 active customers in East and North Jakarta.

Sysmex Indonesia is a medical devices company that focuses on in vitro diagnostic product (haematology, haemostasis, urinalysis, clinical chemistry, and immunology).Responsibilities:•Conducting market research regarding in vitro diagnostic product to identify selling possibilities and evaluate customer needs.•Actively seeking out new sales opportunities through any possible channels, such as hospitals, laboratories, and clinics.•Setting up meetings with potential clients and listening to their wishes and concerns.•Maintain and develop long-term relationships with new and existing clients.Achievements:•Achieved 107% of sales target in Fiscal Year 2019 (Apr 2019 – Mar 2020) with 20% growth contribution. Revenue target is Rp 25,7 Billion.•Best Sales Executive Achievement for 2nd quarter of fiscal year 2019 (Jul – Sep 2019) by achieving 111% of sales target with 31% growth contribution.•Best Sales Executive Achievement for 1st quarter of fiscal year 2019 (Apr – Jun 2019) by achieving 109% of sales target with 36% growth contribution.•Maintained 60 customers (hospitals, laboratories, and clinics) in South Jakarta, Depok, and Bogor area.

Asuransi Astra Buana is an insurance company for both general and health insurance.Responsibilities:•Maintain and develop long-term relationships with client accounts in commercial business.•Expand new business from existing clients, such as: for heavy equipment, property, marine, cargo, motor vehicle, and health insurance.•Generate sales and find new customer to have insurance business (including cross-selling).•Cooperate with insurance broker to find new prospect.Achievement:•Maintain 100% customer for the same period to use Asuransi Astra product again.

Home Credit Indonesia is a multi-financing company for home appliances, electronic, mobile phones, etc.Responsibilities:•Identify the internal fraudsters from Sales Division on field, also controlling them on how they manage customer from beginning until end process, whether they implement company procedure correctly or not.•Conduct Training Need Analysis (TNA)•Train and manage 50 part-time workers under my supervision to operate the process weekly. •Evaluate part-time workers with a relevant materials and support them for the administrative needs. •Recruit the new part-time worker periodically.•Generate new method each week to execute mystery shopping activity successfully.Achievements:•Identified 53 internal fraudsters that might cause company loss.•Maintained part-time workers performance score above 85% by regular training and evaluation.