
CYNTHIAACHIENG'
Housekeeping and Serviceassistant
Female24 y/oHotel reception/Other catering and hotel positions/Hotel staffLive in KenyaNationality Kenya
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Work experience
Housekeeping and Serviceassistant
HomalimeCompany Cottages and Kweisos Guest House2023.01-2024.12(2 years)-Performed daily housekeeping tasks and ensured roomsmet cleanliness standards -Delivered roomservicewith attention to detail and guest satisfaction -Warmly greeting and attending to guests -Ensuring a pleasant dining experience -Handling requests and complaints professionally -Handling bookings,check in,check outs effectively -Answerimg phonecalls and handling inquiresHospitalityAssistant(Internship)
RosaGardensHotel2022.01-2022.04(4 months)-Greeted guests and provided first-contact hospitality -Maintained clean andwelcoming guestroomsand public areas -Supported front desk operations including check-ins and inquiries -Provided laundry services and ensured timely turnaround -Served cocktails,mocktails,andbuffets;guidedgueststhroughmenus -Set tables and cleared serviceareas according to event standards -Prioritizing tasks during Busy periodsHospitalityTrainee
RoyalCourtHotel–Kenya2021.01-2021.04(4 months)-Prepared and cleaned guestrooms to high standards -Assisted guestswith laundry and roomneeds -Participated in food preparation andmeal service -Welcomed guests andmaintained professional dining areas -Handled guest inquiries,bookings and roomreservations -Helpedwith documentations and record keeping -Assisted in replenishment of guest amenities
Educational experience
national polytechnic-kenya
Diploma in Catering and AccommodationManagement Kitale2019.09-2022.12(3 years)Studied catering and accommodation managementjaneadeny memorial school-kenya
Kenya certificateof secondary education(KCSE)2015.02-2018.12(4 years)Did my Kenya national examination
Languages
English
Skilled
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