Work experience

• Presales Consultant

  Glocomp Systems (M) Sdn Bhd

  2024.05-Current

  (a year)

  (1 year 5 months) Proven ability to build strong customer relationships and develop tailored solutions. Skilled in product demonstrations, sales cycle management, and crafting effective RFP/RFQ responses. Experienced in developing winning proposals and tenders. Successful track record of increasing sales pipeline and closing deals.
• System Engineer

  Infoline Tec Group Berhad

  2018.07-2024.05

  (6 years)

  (5 years 11 months) Technical Responsibilities: - Design, install, configure, and maintain hardware, software and systems. - Implement and manage system security measures to ensure data integrity and protection. - Deployed cloud solutions and integrate solution with on prem workspace. - Perform system backups, disaster recovery planning, and data recovery procedures. - Troubleshoot system problems, diagnose root causes, and implement solutions. - Monitor system performance and identify areas for optimization. - Stay up-to-date with emerging technologies and industry best practices. Communication and Collaboration: - Communicate effectively with technical and non-technical audiences. - Document procedures and processes for future reference. - Collaborate with internal and external teams (IT support, Marketing Team,Sales Team). - Provide technical support to end users and troubleshoot user issues. Additional Responsibilities: - Implementing Cloud Solutions (Azure and Alibaba Cloud) - Deploying Network, Security and Firewall products (Palo Alto, Cisco, TrendMicro and Sentinel One) - Configuration and integration of Virtualization Technologies (VMware,Nutanix, Hyper-V and Sangfor) - Implementation operating systems for Servers, Endpoint and VDI (WindowsServer and Linux) - Virtual Desktop Infrastructure Deployment and Configuration (VMware VDIand Citrix)

Certificates